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Manage enterprise customer relationships in the Japanese market, driving onboarding, training, business reviews, retention, renewals, advocacy, and expansion. Partner with Sales, Product, R&D, Support, and leadership to resolve issues, communicate feedback, maintain account data, and develop strategic account plans. The role requires fluent Japanese and English, strong executive communication, and the ability to independently solve complex customer and operational challenges.

Own end-to-end delivery of Forter customer integration projects from kickoff through go-live. Build and manage project plans, coordinate cross-functional teams, lead customer governance, communicate technical integration concepts, monitor project health, mitigate risks, and improve implementation processes. The role requires strong enterprise project management, stakeholder leadership, Mandarin and English fluency, and technical understanding of APIs, JavaScript, JSON, and web/database technologies.

Forter invites interested candidates to submit their resumes for future opportunities, with potential positions matching their skills and interests.

Lead and execute Forter's global PSP and issuing bank partnership strategy. Own end-to-end deal cycles, structure complex revenue-driving agreements, set pipeline and bookings goals, coordinate cross-functional launches, translate partner needs into product requirements, mentor BD team members, and represent Forter at industry events. Drive net-new revenue through Payments products and maintain CRM and stakeholder alignment.