As a Senior Customer Support Engineer at Fivetran, you will take ownership of customer cases, provide troubleshooting support, collaborate with stakeholders for timely resolution, document solutions for product tickets, and communicate with engineering to investigate issues. This role focuses on enhancing the customer experience and ensuring technical success for clients.

Fivetran

Senior Software Engineer

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Software Engineer will design and build data pipelines that transfer data from various sources to warehouses, ensuring technical excellence through code contributions, architectural design, and mentoring juniors.

Fivetran

Senior Customer Support Engineer

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Customer Support Engineer, you will liaise with customers and engineers, developing troubleshooting tools and improving processes. Your role involves onboarding and mentoring new team members while proactively supporting customers and ensuring successful onboarding and continued assistance for existing clients.

Fivetran

Software Engineer II - Data Application Platform

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Entry level

Apply

1,200 Employees

Entry level

Big Data • Cloud • Software • Database

Join Fivetran's Platform Engineering Group as a Software Engineer II, contributing to core application services that power data processing pipelines. The role involves writing performant code, testing and reviewing code, and collaborating with cross-functional teams to support feature development and on-call support.

Fivetran

Solution Architect, Enterprise

8 Days Ago

4 Locations

Hybrid

1,200 Employees

Mid level

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1,200 Employees

Mid level

Big Data • Cloud • Software • Database

The Solution Architect will deliver projects and solutions in customer data integration, ensuring successful onboarding, engagement, and growth for clients. This role involves technical collaboration with sales and advocacy for customer needs, focusing on data replication, cloud warehousing, and analytics.

Fivetran

Software Development Engineer in Test - II

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Mid level

Apply

1,200 Employees

Mid level

Big Data • Cloud • Software • Database

As a Software Development Engineer in Test II, you will enhance the quality of Fivetran applications by developing automated tests, improving testing frameworks, and ensuring high automation standards. You'll work collaboratively to streamline testing processes and contribute to maintaining high-quality software delivery.

Fivetran

Customer Support Engineer II

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Entry level

Apply

1,200 Employees

Entry level

Big Data • Cloud • Software • Database

As a Customer Support Engineer at Fivetran, you will provide technical support to customers, troubleshoot issues, and ensure successful resolution of customer cases while collaborating closely with stakeholders. You will take ownership of cases from initial contact to resolution, delivering a high-quality customer experience.

Fivetran

Junior Customer Support Engineer

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Entry level

Apply

1,200 Employees

Entry level

Big Data • Cloud • Software • Database

As a Junior Customer Support Engineer, you will partner with customers to ensure timely resolution of technical issues. Responsibilities include troubleshooting, managing customer cases, providing support via various channels, and collaborating with the engineering team for bug submissions.

Fivetran

Senior Software Engineer - Connectors

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Software Engineer will develop and maintain data pipelines to facilitate data movement from various sources to warehouses. Responsibilities include coding, code reviews, architectural design, and mentoring junior staff. They will also work with Cloud APIs and manage data processing for efficient updates.

Fivetran

Senior Software Development Engineer in Test

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Software Development Engineer in Test will enhance and maintain Fivetran’s test automation framework, coach quality engineers, and improve product quality by adding end-to-end tests using modern technologies like Docker and Terraform.