The Customer Support Engineer I at Fivetran is responsible for ensuring customer success by resolving incidents quickly, documenting solutions, and providing technical support via various channels. The role involves troubleshooting and collaborating with engineering and product teams to address customer needs effectively, while also contributing to a knowledge base of solutions.

Fivetran

Account Executive, Commercial

8 Days Ago

4 Locations

Hybrid

1,200 Employees

Mid level

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1,200 Employees

Mid level

Big Data • Cloud • Software • Database

The Commercial Account Executive will drive sales activities in the Japanese market, establish Fivetran as a leading Data Movement platform, maintain customer relationships, and help new customers onboard successfully. This role requires strong communication skills in both English and Japanese, as well as a proven sales track record.

Fivetran

Software Engineer II - Data Application Platform

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Junior

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1,200 Employees

Junior

Big Data • Cloud • Software • Database

As a Software Engineer II on the core application platform team, you'll contribute to the reliability and scalability of data pipelines, work on feature development, collaborate with various teams, and help improve code quality.

Fivetran

Solution Architect, Enterprise

8 Days Ago

4 Locations

Hybrid

1,200 Employees

Mid level

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1,200 Employees

Mid level

Big Data • Cloud • Software • Database

The Solution Architect will enable businesses to extract valuable insights from their data by delivering projects, providing technical support, advising on system architecture, and fostering customer relationships. Key responsibilities include developing automation solutions, collaborating across teams, and ensuring high-quality data delivery.

Fivetran

Software Development Engineer in Test - II

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Mid level

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1,200 Employees

Mid level

Big Data • Cloud • Software • Database

As a Software Development Engineer in Test II, you'll design and implement automated tests for Fivetran applications, focusing on quality assurance by building testing frameworks and collaborating with the development team to enhance software quality. You'll also help train and mentor other engineers.

Fivetran

Customer Support Engineer II

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Customer Support Engineer, you will ensure timely resolution of customer incidents, own customer cases from troubleshooting to resolution, and collaborate with engineering and product teams. You will document solutions, support customers 24/7, and maintain a positive team culture.

Fivetran

Senior Software Engineer - Connectors

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Software Engineer, you'll build and maintain data pipelines connecting various data sources to warehouses, ensuring technical excellence through code contribution, architectural design, and mentoring. You will work on high-volume data management and reliable distributed systems, and handle diverse tasks from software patching to creating new connectors.

Fivetran

Senior Technical Product Owner

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Technical Product Owner at Fivetran manages a portfolio of SaaS data connectors by collaborating with product managers and engineering teams to meet customer requirements, prioritize features, and maintain the health of the product. The role involves product backlog management, incident resolution, and effective communication with stakeholders to drive results.

Fivetran

Senior Software Development Engineer in Test

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Software Development Engineer in Test at Fivetran will enhance and maintain test automation tools and frameworks, review design documents, develop solutions for automation, and coach quality engineers, ensuring high standards for product quality. The role focuses on implementing reliable and scalable testing techniques to support product development teams.

Fivetran

Junior Customer Support Engineer

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Entry level

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1,200 Employees

Entry level

Big Data • Cloud • Software • Database

As a Junior Customer Support Engineer, you will work closely with Fivetran customers to resolve incidents and provide troubleshooting support across various channels. You'll take ownership of customer cases from start to finish, collaborate with engineering and product teams, document solutions, and contribute to a positive customer experience in a fast-paced environment.