The Customer Support Engineer at Fivetran will collaborate with customers, ensuring timely resolution of technical issues. This role involves troubleshooting, case ownership, communication with engineering and product teams, and documenting solutions. The position requires working flexible hours in a fast-paced environment to support customer success.

Fivetran

Account Executive, Commercial

8 Days Ago

4 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Commercial Account Executive, you will drive sales in the Japanese market by establishing Fivetran as a leader in Data Movement. You will engage with new customers to facilitate adoption, ensure satisfaction, and manage relationships to exceed sales targets while working independently and collaboratively within a fast-paced startup environment.

Fivetran

Senior Technical Product Owner

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Technical Product Owner is responsible for managing a portfolio of SaaS data connectors, collaborating with product managers and engineering teams to prioritize feature development, manage the product backlog, and ensure customer requirements are translated into workable solutions. The role requires monitoring the health of connectors, solving incidents, and participating in Agile ceremonies to enhance product performance and customer satisfaction.

Fivetran

Senior Customer Support Engineer - Database

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Expert/Leader

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1,200 Employees

Expert/Leader

Big Data • Cloud • Software • Database

As a Senior Customer Support Engineer at Fivetran, you will take ownership of customer cases, troubleshoot issues, collaborate with customers and engineering, and provide guidance to team members. You'll ensure timely resolution of incidents, develop workarounds, and contribute to the knowledge base to enhance customer experience.

Fivetran

Senior Software Engineer

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Software Engineer will design, build, and maintain data pipelines that transfer data from various sources to data warehouses using cloud technologies. Responsibilities include ensuring technical excellence, mentoring junior team members, and contributing to code reviews and architectural design.

Fivetran

Senior Software Development Engineer in Test

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Software Development Engineer in Test will collaborate with the Core Quality Engineering team to develop and maintain test automation tools and frameworks. Responsibilities include enhancing the automation framework, coaching quality engineers, and implementing strategies to improve product quality through effective test automation.

Fivetran

Senior Software Engineer - Connectors

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Software Engineer at Fivetran, you will build and maintain data pipelines, ensuring technical excellence in a collaborative environment. Responsibilities include code contribution, review, architectural design, and mentoring juniors while working with cloud APIs and databases to handle large data volumes.

Fivetran

Junior Customer Support Engineer

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Entry level

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1,200 Employees

Entry level

Big Data • Cloud • Software • Database

As a Junior Customer Support Engineer at Fivetran, you'll resolve customer incidents, provide troubleshooting support, and document solutions in the knowledge base. You'll collaborate with the engineering and product teams while ensuring customer success in a fast-paced environment.

Fivetran

Senior Customer Support Engineer

8 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Customer Support Engineer, you will partner with engineering to design tools, onboard customers, and lead technical projects. You will engage with customers to resolve issues and improve processes for a robust support experience. You will act as a Subject Matter Expert, managing escalations and ensuring customer satisfaction in a fast-paced environment.

Fivetran

Software Engineer II - Data Application Platform

8 Days Ago

3 Locations

Hybrid

1,200 Employees

Mid level

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1,200 Employees

Mid level

Big Data • Cloud • Software • Database

As a Software Engineer II, you will work on establishing and maintaining core data processing services, support feature development, and collaborate across teams to ensure the scalability and reliability of Fivetran's data pipelines.