Top Tech Jobs & Startup Jobs in Singapore
The Customer Support Engineer II at Fivetran will work closely with customers to ensure timely resolution of reported incidents, provide troubleshooting support, and document solutions. This role requires end-to-end case ownership, collaboration with engineering and product teams, and a proactive approach to customer challenges.
The role involves maintaining and configuring NetSuite and other finance technology systems, collaborating with stakeholders to analyze business needs, and developing solutions for various financial processes. It requires troubleshooting issues, providing end-user support, and ensuring optimal system performance and documentation.
The Senior Product Manager will drive the strategy and execution for AI Connector Builder and Lite Connectors, manage the product roadmap, perform data analysis, collaborate with cross-functional teams, and ensure product health metrics align with customer needs.
The Senior Technical Product Owner at Fivetran manages a SaaS connector portfolio, collaborating with customers, product managers, and engineering teams. This role involves monitoring connector performance, managing product backlogs, defining feature requirements, and ensuring alignment between customer needs and technical solutions. The candidate will also engage in Agile ceremonies and contribute to incident resolutions, driving clarity in ambiguous situations.
As a Senior Software Engineer at Fivetran, you will be responsible for building and enhancing data pipelines that facilitate the transfer of data from various sources to data warehouses. You will work on software development, code reviews, architectural design, and mentoring junior engineers. Your role encompasses handling high volumes of data and ensuring system reliability.
As a Senior Software Development Engineer in Test at Fivetran, you will enhance and maintain the test automation framework using languages and tools like Java, Docker, and Terraform. Your responsibilities will include building automation frameworks, engaging with engineers to improve product quality through end-to-end testing, and coaching team members to adopt best practices in automation testing.
As a Junior Customer Support Engineer, you will ensure timely resolution of customer incidents, provide troubleshooting support through various channels, document solutions, and collaborate with customers and internal teams. You will take ownership of cases and work in a fast-paced environment to enhance the customer experience.
As a Senior Customer Support Engineer at Fivetran, you will lead technical projects, help onboard customers, improve support processes, and provide troubleshooting for complex cases, all while collaborating with various teams to ensure a top-tier customer experience. You will advocate for customers and act as a technical expert within the organization.
As a Senior Software Engineer at Fivetran, you'll develop and manage data pipelines that transfer data from various sources to warehouses. Your tasks will involve coding, code reviews, architectural design, and mentoring junior staff while ensuring the technical excellence of your team and services.
As a Senior Customer Support Engineer at Fivetran, you will take ownership of customer cases, provide troubleshooting support, develop workarounds for product issues, collaborate with engineering, and contribute to the knowledge base. You'll ensure timely resolutions and improve customer experiences while working with databases and networking.
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