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As a Senior Customer Support Engineer, you will partner with customers to ensure their success with Fivetran's data solutions, onboard new customers, lead technical projects, troubleshoot complex cases, and mentor team members while working in a 24x7 environment.

As a Senior Customer Support Engineer at Fivetran, you will take ownership of customer support cases, troubleshoot database issues, work closely with customers for incident resolution, and contribute to knowledge base solutions. You will also provide guidance to team members and collaborate on both technical and non-technical projects.