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20 Days Ago
3 Locations
Remote
Hybrid
1,200 Employees
Expert/Leader
1,200 Employees
Expert/Leader
Big Data • Cloud • Software • Database
As a Senior Customer Support Engineer at Fivetran, you will manage customer cases, troubleshoot database-related issues, and collaborate with stakeholders to ensure customer success. You'll also contribute to knowledge management and provide guidance to team members, all while working in a highly technical capacity with a focus on resolution and prevention of future issues.
20 Days Ago
3 Locations
Hybrid
1,200 Employees
Junior
1,200 Employees
Junior
Big Data • Cloud • Software • Database
The Business Development Representative at Fivetran is responsible for prospecting Enterprise accounts, identifying decision makers, and generating sales qualified opportunities. This role involves collaboration with cross-functional teams, using various technologies for account mapping, and personalizing outreach strategies to exceed revenue goals.
21 Days Ago
3 Locations
Remote
Hybrid
1,200 Employees
Senior level
1,200 Employees
Senior level
Big Data • Cloud • Software • Database
As a Senior Customer Support Engineer, you will partner with engineering to design troubleshooting tools, lead projects, onboard and coach new team members, and handle escalations. Your role involves excellent customer advocacy, troubleshooting, and leading a positive team culture while supporting customers through various communication channels.
21 Days Ago
4 Locations
Hybrid
1,200 Employees
Mid level
1,200 Employees
Mid level
Big Data • Cloud • Software • Database
As a Solution Architect at Fivetran, you will empower businesses to access and integrate data seamlessly. Your role involves delivering high-quality data solutions, advising customers on architecture, creating automation scripts, and serving as a liaison between customers and internal teams to enhance the customer journey.
21 Days Ago
3 Locations
Remote
Hybrid
1,200 Employees
Expert/Leader
1,200 Employees
Expert/Leader
Big Data • Cloud • Software • Database
As a Senior Customer Support Engineer at Fivetran, you will take ownership of customer cases, providing troubleshooting support and collaborating with engineering to resolve issues. You will document workarounds, contribute to the knowledge base, and guide team members while ensuring customer satisfaction through proactive communication and solution delivery.
21 Days Ago
3 Locations
Remote
Hybrid
1,200 Employees
Senior level
1,200 Employees
Senior level
Big Data • Cloud • Software • Database
As a Customer Support Engineer II at Fivetran, you will act as the technical champion for customers, resolving incidents through troubleshooting and collaboration. You'll work closely with engineering and product teams while documenting solutions. Occasional 24x7 support is required, along with strong communication and advocacy skills.
21 Days Ago
4 Locations
Hybrid
1,200 Employees
Senior level
1,200 Employees
Senior level
Big Data • Cloud • Software • Database
The Solution Architect will drive customer success by delivering data integration solutions and best practices. They will work collaboratively across teams to support implementation, provide technical guidance, and ensure seamless onboarding experiences while fostering ongoing customer engagement and growth.
21 Days Ago
3 Locations
Hybrid
1,200 Employees
Mid level
1,200 Employees
Mid level
Big Data • Cloud • Software • Database
As a Software Engineer II, you will work with the core application platform team to enhance data processing services within pipelines. Responsibilities include writing performance-driven code, collaborating across teams, ensuring reliability and scalability of data components, and improving code quality continuously.
21 Days Ago
3 Locations
Hybrid
1,200 Employees
Mid level
1,200 Employees
Mid level
Big Data • Cloud • Software • Database
The Systems Support Specialist I provides technical support and troubleshooting for Salesforce systems and other applications. They resolve daily issues, conduct root cause analysis for recurring problems, and ensure effective use of technology resources to enhance sales, marketing, and customer service. They are responsible for administration, tracking system problems, and providing on-call support for urgent customer inquiries.
21 Days Ago
3 Locations
Hybrid
1,200 Employees
Senior level
1,200 Employees
Senior level
Big Data • Cloud • Software • Database
The Senior Systems Engineer will maintain and optimize NetSuite and collaborate on cross-functional projects to support finance technology initiatives. Responsibilities include customizing NetSuite modules, configuring workflows, translating business needs into solutions, managing reporting tools, and providing training support. The role emphasizes analytical skills and requires a strong understanding of finance processes.
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