The Senior Customer Support Engineer at Fivetran is responsible for providing end-to-end customer support in a technical capacity, resolving database-related issues, and collaborating with customers and internal teams to ensure exceptional service. Tasks include troubleshooting, developing workarounds, and contributing to knowledge management.

Fivetran

Manager, Engineering

13 Days Ago

3 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As an Engineering Manager at Fivetran, you will lead a team of engineers, ensuring the quality and efficiency of software delivered. You'll focus on career development for your team, recruiting top talent, resolving obstacles, managing processes, and fostering continuous improvement while collaborating closely with product management and other stakeholders.

Fivetran

Sales Operations Analyst II

13 Days Ago

3 Locations

Hybrid

1,200 Employees

Junior

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1,200 Employees

Junior

Big Data • Cloud • Software • Database

The Sales Operations Analyst II at Fivetran will support the Go-to-Market organization by streamlining revenue initiatives and processes, optimizing data integrity in Salesforce, collaborating with various teams, and documenting existing processes for improvement. The ideal candidate will possess a strong desire to learn and adapt to a fast-paced environment while driving efficiencies across the revenue organization.

Fivetran

Customer Support Engineer I

13 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Junior

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1,200 Employees

Junior

Big Data • Cloud • Software • Database

As a Customer Support Engineer I, you will work closely with customers to promptly resolve incidents, troubleshoot issues, and ensure a high-quality experience. This role involves collaborating with engineering and product teams, documenting solutions, and working in a 24x7 environment, while advocating for customer needs.

Fivetran

Junior Customer Support Engineer

13 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Entry level

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1,200 Employees

Entry level

Big Data • Cloud • Software • Database

As a Junior Customer Support Engineer, you will ensure timely resolution of customer issues, take ownership of cases, provide troubleshooting support, and collaborate with engineering and product teams. Your role involves documenting solutions, assisting customers via various channels, and working in a 24x7 environment.

Fivetran

Account Executive, Commercial

13 Days Ago

4 Locations

Hybrid

1,200 Employees

Entry level

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1,200 Employees

Entry level

Big Data • Cloud • Software • Database

The Commercial Account Executive will drive sales and customer adoption of Fivetran's Data Movement platform in Japan. Responsibilities include pipeline development, customer onboarding, relationship management, and achieving sales quotas. The role requires excellent communication skills in English and Japanese, along with a strong understanding of customer needs.

Fivetran

Software Engineer II - Data Application Platform

13 Days Ago

3 Locations

Hybrid

1,200 Employees

Mid level

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1,200 Employees

Mid level

Big Data • Cloud • Software • Database

As a Software Engineer II at Fivetran, you will join the Platform Engineering Group, contributing to enhancing data processing within the pipelines. Your role involves coding, testing, code reviews, collaborating across teams, and ensuring reliable and scalable core services. You'll be engaged in all project lifecycle stages and work with various technologies to drive the company's growth.

Fivetran

Software Development Engineer in Test - II

13 Days Ago

3 Locations

Hybrid

1,200 Employees

Junior

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1,200 Employees

Junior

Big Data • Cloud • Software • Database

As a Software Development Engineer in Test (SDET-II), you will develop automated tests, improve automation frameworks, and ensure high-quality software at Fivetran. Responsibilities include writing test suites, creating test design documents, performing functional testing, and training team members on quality processes.

Fivetran

Solution Architect, Enterprise

13 Days Ago

4 Locations

Hybrid

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Solution Architect at Fivetran, you will empower businesses to unlock insights from their data by delivering projects and solutions. Responsibilities include guiding customers through data integration solutions, providing technical support, and fostering customer relationships throughout their journey.

Fivetran

Senior Customer Support Engineer

13 Days Ago

3 Locations

Remote

Hybrid

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Customer Support Engineer, you will partner with customers to ensure successful onboarding and ongoing support. You'll design troubleshooting tools, lead technical projects, manage escalations, and coach team members while ensuring a positive team culture in a collaborative environment.