Top Tech Jobs & Startup Jobs in Singapore
The Customer Support Engineer I will support Fivetran customers by troubleshooting and resolving technical issues, collaborating with engineering and product teams, providing excellent customer experience, and documenting solutions. This role involves end-to-end case ownership and requires working in shifts in a 24x7 environment.
As a Senior Customer Support Engineer, you will enhance customer experiences by providing technical support, troubleshooting issues, coaching team members, and collaborating with engineering. You will lead technical projects, drive escalations, and ensure customers receive proactive support across various channels. Your role demands excellent communication and a strong understanding of Java, SQL, and networking.
The Customer Support Engineer II at Fivetran is tasked with providing technical support and troubleshooting for customer incidents, working collaboratively with customers and internal teams to resolve issues, document solutions, and help drive customer success in a fast-paced environment.
As an Engineering Manager at Fivetran, you'll lead a team of engineers, work closely with product managers and other stakeholders, ensuring quality and efficiency in the development process. You'll be responsible for mentoring staff, resolving obstacles, and continuously improving team dynamics while contributing to broader engineering initiatives.
As a Senior Software Development Engineer in Test at Fivetran, you will develop and maintain test automation frameworks, collaborate with product teams to improve product quality, and coach other quality engineers. You will use various tools and technologies like Java, Docker, and cloud platforms to enhance automation and support end-to-end testing.
As a Senior Systems Engineer specializing in Finance Systems, you will maintain and optimize NetSuite, configure custom solutions, and support business processes like Order to Cash and Procure to Pay. Collaborating with stakeholders, you'll troubleshoot issues, implement workflows, and contribute to system upgrades while providing training and documentation to ensure efficiency and alignment with organizational goals.
The Senior Technical Product Owner manages a portfolio of SaaS data connectors by partnering with customers, product managers, and engineering teams. Responsibilities include monitoring connector health, developing feature requirements, managing product backlog, and driving clarity in product execution while ensuring alignment with customer needs.
The Senior Software Engineer will build and maintain data pipelines that transfer data from multiple sources into data warehouses. Responsibilities include software patching, developing new connectors, ensuring technical excellence, contributing to code reviews, and mentoring junior engineers, all while working in a cloud-based environment.
The Senior Product Manager will drive the roadmap for Fivetran’s API connector development, focusing on the AI Connector Builder and Lite connectors. Responsibilities include managing product development, performing data analysis, leading cross-functional teams, and tracking product health metrics, all while ensuring customer alignment and value delivery.
As a Junior Customer Support Engineer at Fivetran, you will ensure timely resolution of customer incidents, troubleshoot technical issues, and document solutions. You will collaborate with both customers and internal teams to enhance the customer experience and contribute to knowledge sharing.
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