Designs and develops digital solutions using Microsoft Power Platform and Python. Maps cross-department processes, automates workflows, builds dashboards, maintains data quality, and develops analytics or machine learning prototypes. The role also integrates systems, supports data strategy, trains users, evaluates emerging technologies, and contributes to digital transformation initiatives.

Coordinates organisation-wide digital transformation initiatives from discovery and requirements gathering through implementation, testing, adoption and continuous improvement. Engages business units, technical teams and vendors; maintains project schedules, risks and documentation; coordinates UAT, training and user-adoption activities; administers enterprise applications and access reviews; curates digital-learning programmes; and supports IT governance, cybersecurity awareness, audits and reporting.