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Coordinates administrative operations, communications, events, outreach, stakeholder engagement, budgeting support, reimbursements, workflow tracking, documentation, and reporting for a university research centre. The role supports digital communications, event logistics, cross-functional coordination, accurate recordkeeping, and process improvement while managing multiple priorities.

Design and deliver AI and EdTech enablement programmes for university faculty. Consult on AI-enhanced course, assessment and learning-content design; create AI learning assets, prompt workflows and exemplars; evaluate tools; translate policies into practical guidelines; support communications; and measure adoption, capability growth and programme impact.

Supports NTU research systems through first-level user support, query management, user administration, testing, maintenance, documentation, training, stakeholder coordination, and vendor liaison. Assists with system enhancements, process reviews, audits, change requests, grant management, and research administration activities. Maintains guides, FAQs, communications, and training materials while helping improve research workflows, system usability, and operational effectiveness.

Manages donor stewardship and reporting activities, including preparing impact reports, tracking donor data, developing stewardship plans, supporting targeted donor campaigns, and coordinating donor recognition events. The role collaborates across departments to strengthen donor relationships and communication, serves senior stakeholders, and ensures accurate, engaging, and culturally sensitive advancement communications.

Administers research grant proposals and awarded grants, coordinates review panel meetings, supports research data governance, and contributes to ad hoc office initiatives. Requires strong planning, organization, analytical, writing, communication, and interpersonal skills, along with at least five years of research grant administration experience.

Coordinates alumni engagement programmes, communications, networking activities, and events across the College and its Schools. Builds relationships with alumni and stakeholders, supports outreach campaigns, manages event administration and vendors, maintains engagement records, prepares reports, and recommends improvements. Also assists with budgeting, procurement, payment processing, governance, and compliance. The role requires strong communication, organisation, project coordination, and stakeholder management skills, along with proficiency in English and Chinese.

Supports the School’s Research and Partnership Office through research grant administration, manpower budgeting, payroll projections, hiring approvals, compliance, data management, and audit readiness. Coordinates seminars, industry engagements, grant calls, nominations, and stakeholder activities. Provides faculty support throughout the research grant lifecycle and assists with broader administrative projects.

Leads learning governance and process excellence across NTU PACE’s lifelong learning portfolio. Responsibilities include adult educator governance, curriculum and assessment reviews, courseware quality assurance, evidence management, regulatory compliance, continuous improvement, stakeholder engagement, and process digitalisation. The role identifies opportunities to use AI and workflow automation to improve operational efficiency, quality, scalability, traceability, and stakeholder accountability.

Manages research grants throughout their lifecycle, including proposal submissions, award setup, variations, reporting, budgets, expenditure tracking, and audit documentation. Administers externally funded research scholarships by monitoring funding, timelines, student commitments, and supporting records. Advises faculty and research teams on grant requirements, coordinates with university offices and funders, maintains accurate trackers, and supports process improvement and broader research administration operations.

Oversee end-to-end delivery and governance of FlexiMasters executive education programmes. Coordinate faculty, internal teams, vendors, and corporate stakeholders; manage budgets, invoicing, revenue reconciliation, compliance reporting, audit readiness, service quality, issue resolution, and operational improvements across multiple concurrent programmes.