The Business Analyst will bridge the gap between the company and customers, diagnosing technical issues and enhancing customer support processes.

The Integration Consultant will develop integrations with Workforce Optimizer and third-party software, troubleshoot issues, and collaborate with various stakeholders to deliver impactful solutions.

Lead and scale the Professional Services organization for Workforce Management implementations. Act as a player-coach delivering strategic customer projects, build processes and teams, manage end-to-end project delivery and governance, drive customer success and commercial growth, and establish quality and continuous improvement practices.