Own technical strategy for complex enterprise sales opportunities across APAC. Lead discovery, architecture design, API discussions, demonstrations, workshops, proofs of concept, technical validation, procurement assessments, and delivery handoffs. Partner with Sales, Product, Engineering, Compliance, Security, and Delivery to identify risks, shape solutions, influence product roadmaps, and ensure implementation readiness. Mentor Solutions Engineers and develop reusable technical standards, content, and solution patterns.

Own customer implementations from commercial handoff through production go-live. The role manages implementation plans, milestones, dependencies, testing, configuration, certification, launch readiness, risks, and cross-functional coordination. It provides technical guidance on APIs, webhooks, authentication, and payment infrastructure; troubleshoots integration issues; manages scope changes; communicates with customers; and develops repeatable implementation processes, documentation, and playbooks.

Manage Singapore compliance within BVNK’s second-line function. Responsibilities include maintaining policies and controls, monitoring regulatory developments, supporting MAS engagement and submissions, delivering compliance monitoring and assurance, advising on products and partnerships, supporting reporting and governance, and collaborating with Compliance, Legal, Risk, Financial Crime, Product, and Operations teams.