Top Tech Jobs & Startup Jobs in Singapore

Manage commercial and delivery aspects of multiple AV projects: budgets, schedules, resource allocation, vendor management, documentation, testing, training, and client communication to ensure on-time, on-budget delivery and contract compliance.

Operate 24/7 incident and alarm monitoring across servers, networks, DC infrastructure, and physical security. Triage and investigate alerts, act as incident commander during major events, perform RCA, coordinate threat and emergency responses (Everbridge/InternationalSOS), maintain ticketing records, and follow SOPs and playbooks to ensure uptime and safety.

Monitor alarms and handle cloud tickets; triage, escalate, and resolve incidents per SOPs and runbooks. Maintain shift continuity, documentation, and service reporting. Collaborate with SREs, vendors, and stakeholders, drive process improvements, and support major incident coordination and coaching for junior staff.

Support and troubleshoot production networks and peering, handle ISP/vendor escalations, perform Layer 1 and optical/IP troubleshooting (DWDM/CWDM, BGP/OSPF/MPLS), participate in global 24/7 support, and prepare root cause analyses for outages.