Jobs at Crane Worldwide

Leads strategic relationships with global Hi-Tech and Cloud accounts, driving revenue growth, cross-selling, wallet expansion, and new business. Develops account plans, leads complex RFQ, RFP, and tender strategies, manages executive client relationships, and identifies supply chain transformation opportunities. Partners across regional, vertical, and product teams to deliver integrated solutions, oversees executive business reviews, monitors profitability and pipeline performance, handles escalations, provides market intelligence, and mentors account teams.

Coordinates client account management and freight-forwarding operations, including RFQs, business reviews, CRM updates, KPI reporting, service implementation, shipment issue resolution, dashboards, billing accuracy, collections, and discrepancy reconciliation. The role supports client relationships while coordinating across carriers, origin/destination teams, and global offices to improve service execution and operational performance.

Leads Southeast Asia industrial project logistics strategy, business development, technical solution design, and operational delivery for complex heavy-lift, oversized, breakbulk, and charter shipments. Owns regional P&L, pricing, procurement, risk, safety, client relationships, and stakeholder engagement. Builds strategic partnerships and leads commercial, operations, and engineering teams while ensuring successful multimodal project execution across energy, mining, infrastructure, and renewable sectors.

Coordinate contract logistics implementation projects from planning through go-live and stabilization. Manage timelines, milestones, dependencies, risks, issues, action logs, stakeholder communication, client updates, governance reporting, and readiness checks across warehouse operations, systems, SOPs, training, and manpower planning. Support cross-functional teams, escalate delays, maintain project dashboards, and facilitate the transition to daily operations.

Coordinates customer accounts and end-to-end shipment execution, including customer communication, operational follow-up, shipment monitoring, issue escalation, KPI reporting, billing support, and account documentation. The role prepares performance reports, tracks service issues, supports customer onboarding and SOP implementation, and contributes to corrective actions and continuous process improvement across logistics operations.

Designs end-to-end supply chain and logistics solutions for client opportunities and improvement initiatives. Leads RFP/RFQ solution engineering, network and warehouse modeling, process design, costing inputs, KPI development, and client presentations. Partners with Sales, Operations, IT, Finance, and tender teams to develop commercially viable solutions across warehousing, transportation, fulfillment, and distribution. Supports implementation and continuous improvement while mentoring junior team members.

Execute daily air import freight operations, including preparing shipping documentation, updating shipment data, issuing pre-alerts, coordinating bookings with shippers, airlines, co-loaders, agents, and arranging cargo collection and delivery. Handle air cargo clearance permit declarations, terminal support, stakeholder communication, and shipment inquiries while ensuring accurate and timely execution.

Manage warehouse storage agreements, supplier insurance documentation, and executed contract records. Configure suppliers in WMS, coordinate EDI, ASN, 940, and portal setup, and support onboarding. Serve as the primary supplier contact for operational and systems issues, troubleshooting WMS and EDI problems while coordinating with IT, legal, sales, and operations. Identify recurring issues and recommend process improvements.

Manages regional client relationships, account mapping, transportation and logistics planning, SOP execution, performance reporting, business reviews, pricing, collections, and CRM documentation. Identifies service gaps and growth opportunities, develops business plans, coordinates internal teams and global offices, ensures policy and regulatory compliance, and travels within the region to visit accounts, sites, and company offices.

Supports logistics operations planning, shipment execution, SLA and KPI performance, customer escalations, process governance, continuous improvement, reporting, and Control Tower coordination. The role guides Operations Specialists, assists with workload and manpower planning, manages corrective actions, prepares customer and management reports, and provides operational insights. It requires freight forwarding or logistics experience, strong airfreight or multimodal knowledge, advanced Excel skills, data analysis, stakeholder communication, and customer review support.

Manages industrial project logistics shipments, coordinating ocean freight, trucking, terminals, warehouses, carriers, vendors, documentation, schedules, costs, customs, and safety compliance. Oversees containerized, oversized, and heavy-lift cargo supporting data center infrastructure projects. Serves as the primary operational contact, resolves shipment risks, maintains execution plans and SOPs, and collaborates with operations, engineering, chartering, and commercial teams to ensure timely project delivery.

Manages key contract logistics accounts by maintaining client relationships, ensuring service-level performance, resolving escalations, supporting renewals and negotiations, and identifying growth opportunities. Coordinates with sales, operations, customs brokerage, customer service, and project teams to meet client needs. Prepares proposals and presentations, manages RFI/RFQ/RFP documentation, conducts business reviews, and drives revenue and customer satisfaction within assigned accounts.

Analyzes market rates, transportation costs, freight data, and pricing submissions to support competitive pricing decisions. Prepares RFQ and tender responses, develops customer-specific pricing solutions, maintains freight-rate records and market information, and collaborates with operations, commercial teams, and global stakeholders across trade lanes. May occasionally join calls outside Singapore business hours to work with U.S.-based colleagues.

Manage end-to-end ocean export operations, including shipment bookings, documentation, customs permit declarations, bills of lading, carrier and co-loader formalities, customer communication, vendor coordination, billing, and invoice verification. Ensure export shipments are processed accurately, compliantly, and on schedule while responding to customer inquiries and completing related administrative duties.

Leads regional employee training on operating systems, internal processes, Power BI, and performance improvement. Delivers onboarding and retraining, verifies system proficiency, analyzes KPI gaps, supports system enhancements, monitors training compliance, and collaborates with Operations, Compliance, HR, and Technology to improve training materials and implement best practices.

Leads APAC business development for freight forwarding and logistics services, identifying prospects, managing complex regional opportunities, negotiating commercial agreements, and closing new business. The role owns revenue and gross-profit targets, develops customer solutions, coordinates cross-functional pursuit teams, maintains pipeline and forecasts, and provides market intelligence to leadership. It requires extensive freight-forwarding experience, senior stakeholder engagement, and travel across domestic and international markets.

Coordinate warehouse operations, including import and export shipments, delivery arrangements, inventory transactions, cycle counts, stock accuracy, billing data, documentation, and management reporting. Serve as a contact for customers and suppliers, respond to inquiries, maintain office areas, and support day-to-day logistics and warehouse activities. The role requires working 5.5 days per week, including alternate Saturdays.