Jobs at EPOS

Supports the Sales Operations team with HubSpot CRM maintenance, sales data organization, Excel reporting, dashboard development, workflow automation, data cleaning, process testing, SOP documentation, and ad-hoc analysis. The intern will learn CRM administration, reporting, automation, and process improvement while identifying manual tasks that can be optimized.

Supports the Sales team with contact list and database maintenance, sales reporting, data tracking, basic performance analytics, process improvement, documentation, data entry, coordination, and administrative tasks. The intern works with sales colleagues to maintain accurate information and improve operational efficiency while gaining experience in sales operations, reporting, and business processes.

Assist in coordinating client projects, tracking progress, preparing documentation, and attending meetings during the project lifecycle.

Support end-to-end onboarding and success of SME merchants on a WhatsApp-integrated loyalty platform: configure programmes, coordinate go-lives, run campaign operations, monitor performance, produce simple ROI reports, gather merchant feedback for product improvements, and create SOPs and training materials. Provide merchant-facing support and collaborate with technical, sales, and product teams.

Proactively prospect SME merchants via calls, email, WhatsApp, and LinkedIn to generate qualified leads for POS and payment solutions. Qualify prospects, schedule demos for Merchant Acquisition, maintain CRM records, follow up to nurture opportunities, and collaborate with Marketing while tracking industry trends.

Handle inbound enquiries via phone, WhatsApp, email and web; qualify merchant leads, educate prospects on EPOS solutions, book demos, maintain CRM records, follow up to progress pipeline, and collaborate with Marketing and Merchant Acquisition to convert opportunities.

As a Junior Project Manager, you will manage project processes, client relationships, revenue expansion, and service delivery governance while leading a portfolio of merchant clients.

Manage end-to-end merchant onboarding and solution delivery, bridge commercial teams and product roadmap, translate merchant feedback into product improvements, maintain knowledge base, run pilots and testing, provide training, conduct market intelligence, and build automation and tooling (Python/SQL/APIs/no-code) to scale operations.

Build, maintain, and optimize HubSpot workflows and integrations connecting marketing, sales, and support. Automate ticket pipelines, map fields, troubleshoot webhooks/APIs, monitor automation health, document processes, and partner with teams to replace manual tasks. Pilot AI automation for workflow enhancements.

Provide operational support to the Sales team during a 6-month maternity cover: process orders and contracts, maintain CRM data, coordinate cross-functional onboarding and fulfilment, prepare reports and dashboards, monitor pipeline, support incentive and commission reporting, improve SOPs and workflows, and perform data validation and ad-hoc operational tasks.

The Talent Acquisition Intern will assist in sourcing, screening, and coordinating interviews, as well as support employer branding and onboarding activities.

Drive new business growth by prospecting clients and selling EPOS solutions. Own the sales pipeline, collaborate for onboarding, and report sales data.

As a Technical Junior Project Manager, you will manage end-to-end merchant onboarding, bridge teams, and improve product solutions while developing team efficiencies.

The role involves technical deployment of POS systems, troubleshooting, intern supervision, and office operation support to ensure smooth technical operations.

Acquire new SME merchants across Retail and F&B, conduct sales presentations and demos, nurture inbound leads, build founder-level relationships, ensure pre- and post-sales account servicing, and collaborate with Marketing and Sales to drive merchant digitalisation and revenue growth.

The Sales Analyst will analyze sales data, forecast revenue, create performance dashboards, optimize market strategies, and manage commission calculations to support sales efforts.

Drive growth across EPOS' solutions, upsell to existing clients, find new business opportunities, and manage sales pipeline from start to finish.

Support day-to-day HR and administrative operations including onboarding, laptop/account setup and basic support, prepare presentations and internal EDMs, maintain HR records and candidate databases, assist recruitment events and screening, coordinate interviews, support staff engagement and company events, and help with ad-hoc HR projects.

Assist product managers with market research, customer feedback collection, product launches, documentation, testing, client hardware/software installation and basic troubleshooting, and cross-functional coordination.

The Business Development Specialist will identify and acquire new merchants for payment solutions, manage accounts, and build relationships with stakeholders.