Teams at EPOS

Support end-to-end onboarding and success of SME merchants on a WhatsApp-integrated loyalty platform: configure programmes, coordinate go-lives, run campaign operations, monitor performance, produce simple ROI reports, gather merchant feedback for product improvements, and create SOPs and training materials. Provide merchant-facing support and collaborate with technical, sales, and product teams.

Hands-on HR professional supporting talent operations, recruitment vendor management, payroll coordination, onboarding/offboarding, HR systems and records, leave and attendance tracking, employee queries, office administration, and process improvements to scale Indonesia operations.

As a Junior Project Manager, you will manage project processes, client relationships, revenue expansion, and service delivery governance while leading a portfolio of merchant clients.