Jobs at AIA Group Limited

Leads Procurement Support Operations and Accounts Payable across shared services. Oversees daily operations, KPIs, controls, process manuals, systems, budgets, compliance, stakeholder relationships, and continuous improvement. Acts as a business partner to Finance and local business units while managing teams, talent development, succession planning, and operational projects. Requires extensive procurement and payables leadership experience, advanced accounting and reporting knowledge, and familiarity with Ariba, Concur, SAP, and emerging AI tools.

The Business Analyst supports insurance administration systems through production support, requirements analysis, impact assessment, solution evaluation, functional documentation, QA testing, UAT, deployment verification, and stakeholder sign-offs. The role manages risks, dependencies, process improvements, and technology deliverables across the SDLC while contributing to automation, digital transformation, and AI initiatives. Strong insurance domain knowledge, stakeholder management, analytical skills, and experience with business applications are required.

Perform actuarial pricing for participating life insurance products, develop assumptions and pricing models, assess financial metrics, prepare regulatory filings, and support product implementation. The role involves stakeholder engagement, product-document review, policy servicing, system development support, UAT, launch activities, and post-launch enhancements. Candidates need life insurance pricing experience, actuarial modeling skills, progress toward professional qualification, strong analytical communication abilities, and proficiency in Microsoft Office.

Support AIA Singapore’s total rewards programs, including compensation reviews, incentives, benefits, market benchmarking, job evaluation, governance, compliance, and employee wellbeing initiatives. Provide analytical and advisory support to HR and business leaders, coordinate annual performance and rewards cycles, manage vendors and data, improve processes, and develop recommendations that promote competitive, equitable, and risk-balanced compensation outcomes.

Manage direct corporate insurance clients by providing employee benefits advisory and account servicing, driving sales growth, analyzing client data, coordinating internal and external stakeholders, resolving issues, supporting strategic projects, and improving service quality. The role also contributes to team initiatives and requires strong communication, negotiation, decision-making, and project management skills.

Develop new business for employee insurance and workplace wellbeing solutions by sourcing clients, building sales pipelines, closing leads, managing intermediary relationships, and achieving growth targets. Collaborate with underwriters and operational teams to prepare client proposals, issue quotations within service-level targets, organize client training, maintain quotation records, and support sales operations.

Leads learning and development initiatives, including designing training interventions, diagnosing capability needs, coordinating internal and external trainers, managing learning platforms and budgets, and updating e-learning content. Partners with HR Business Partners and business leaders on talent reviews, succession planning, development plans, engagement surveys, culture initiatives, leadership development, and team effectiveness programs.

Sell AIA financial products and services to retail customers through outbound telemarketing calls. Responsibilities include contacting partner-provided leads, understanding customer needs, recommending suitable products, converting leads into sales, achieving sales targets, and complying with regulations and quality standards.

Performs bank reconciliations across multiple entities and currencies, investigates unmatched transactions and reconciling items, prepares journal entries, and monitors aging items. Supports month-end, quarter-end, and year-end close activities, including balance sheet reviews. Identifies process improvements, supports reconciliation automation and system enhancements, and contributes to process documentation and standardization.

Drives Affluent and High Net Worth business growth through agency and financial advisor sales channels. Responsibilities include sales enablement, training, case management, offshore opportunity development, campaign execution, Prestige Club growth, lead generation, marketing material development, and collaboration with operations and business development teams. The role also supports wealth management propositions involving wills, trusts, financing, family offices, and offshore regions.

Develops and leads the group learning and development strategy for insurance agency distribution. Responsibilities include conducting capability gap analysis, designing and delivering leadership and sales training, coordinating with country learning teams and internal or external subject matter experts, managing train-the-trainer programs, and strengthening leadership and frontline capabilities across regional business units.

Supports security governance through regulatory compliance, technology audits, assurance activities, internal control assessments, issue remediation tracking, and audit readiness. Coordinates regulatory engagements, inspections, evidence collection, walkthroughs, and stakeholder responses. Maintains governance registers, metrics, dashboards, and management reporting while contributing to process improvements and workflow automation. Partners with Technology, Risk Management, Compliance, Internal Audit, and Group teams to identify control gaps, manage issues, and ensure consistent regulatory and assurance outcomes.

Perform general accounting activities, including preparing and reconciling ledger accounts, recording and analyzing transactions, preparing financial statements and statutory reports, supporting budgeting and forecasting, analyzing variances, and assisting with accounting project documentation.

Review and govern pricing for individual and group life insurance products, supporting product approvals, launches, repricing, regulatory compliance, and in-force management. Provide actuarial technical input on participating, high-net-worth, investment-linked, group, and wellness products; conduct experience studies; assess underwriting initiatives, financials, and risks; and mentor junior colleagues.

Designs, develops, maintains, and delivers BPM and document management applications supporting enterprise products and business processes. Manages application work prioritization, quality standards, vendors, and offshore teams. Ensures timely remediation of vulnerabilities, audit findings, and technology risks. Aligns technical solutions with strategic objectives, analyzes process impacts, recommends optimization and cost-effective solutions, and supports operational compliance.

Manage finance-related business transition and transformation projects from demand intake through delivery. Responsibilities include defining project scope and deliverables, coordinating resources, monitoring schedules and progress, identifying efficiency opportunities, reporting cost or quality deviations, maintaining stakeholder relationships, and overseeing project governance, gate reviews, post-audits, and quality control.

Supports Business Impact Office initiatives through data uploads, validation, reporting, dashboard maintenance, programme coordination, budgeting, event support, vendor liaison, marketing material updates, stakeholder support, and helpdesk administration. Ensures data accuracy, timely reporting, documentation, issue resolution, and effective delivery of lead generation, worksite, and business growth programmes.

Supports IFRS 17 financial reporting through actuarial analysis, OPAT driver and CSM movement analysis, management reporting, and business insights. Maintains actuarial models and reporting systems, supports product and system changes, testing, validation, reconciliations, documentation, and issue resolution. Contributes to strategic planning, budgeting models, and financial reporting projects while using automation and emerging technologies to improve reporting efficiency and data quality.

Leads the Internal Audit function for Singapore and Brunei, setting risk-based audit strategy, overseeing audit execution and quality, reporting to the Audit Committee, engaging regulators, and providing independent assurance on governance, risk management, and internal controls. The role manages a multidisciplinary audit team, develops talent, promotes analytics and automation, monitors emerging risks, and maintains trusted relationships with senior stakeholders while preserving audit independence.

Manage regulatory compliance and risk culture, focusing on market conduct requirements for retail customers. Provide compliance advice, assess regulatory gaps, monitor remediation, maintain compliance registers, liaise with MAS and industry associations, support regulatory reporting, and mentor team members. The role requires strong knowledge of Singapore’s Financial Advisers Act, regulatory communication, relationship building, project management, and presentation skills.