Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Support PRUJourney and other ongoing enterprise projects by executing and coordinating User Acceptance Testing (UAT) activities. This includes developing test plans, reviewing business requirements, designing test scenarios, coordinating testers, and ensuring high quality delivery of customer and advisor journey enhancements. This position will report to Lead of PRUAdvisory.Job Description:
- Develop comprehensive Sales Advisory UAT and QA test plans, including test strategy, scope, timelines, entry/exit criteria, and resource requirements.
- Review Sales Advisory requirements, process flows, and user stories to ensure clarity, completeness, and testability.
- Design test scenarios and test cases aligned to PRUJourney design principles and project needs.
- Coordinate and support UAT execution with stakeholders, including tracking test progress, guiding testers, resolving blockers, and ensuring adherence to test protocols.
- Conduct thorough review on testing (functional, regression, system integration) and document test results clearly and accurately.
- Lead defect triaging with internal stakeholders and vendors; ensure issues are logged, prioritized, monitored, resolved, and verified promptly.
- Uphold Sales Advisory standards by implementing consistent testing methodology, documentation, and reporting across projects.
- Provide Sales Advisory support for new or evolving digital initiatives under PRUJourney and other enterprise platforms.
- Continuously identify process gaps and recommend improvements to strengthen overall Sales Advisory governance and efficiency.
Who we are looking for:
Competencies & Personal Traits
- Strong analytical and logical thinking
- Meticulous attention to detail with a structured approach
- Effective communicator and collaborator
- Comfortable reviewing and interpreting business requirements and system behaviour
- Good stakeholder management skills across technical and non‑technical teams
- Adaptable, with the ability to work in an evolving and fast‑paced project environment
Working Experience:
- 2–4 years of experience in UAT, QA, system testing, or business analysis
- Experience in financial services or insurance sector will be an advantage
- Prior involvement in digital transformation or process improvement projects preferred
- Knowledge of Agile methodology is a plus
Professional Qualifications:
- ISTQB Foundation Level or equivalent testing certification is an advantage.
Education:
- Diploma in Information Systems, Computer Science, Business, or related fields
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
