Talent Acquisition Director

Job Title: Talent Acquisition Director

Location: Singapore

Company: Circles.Life

Job Type: Full-time

About Us:

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates two distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

Position Overview:
The Talent Acquisition Director will lead the organization’s global talent acquisition strategy for non-tech business verticals, ensuring we attract, hire, and retain top talent to drive our business forward. This role involves developing and implementing innovative recruiting strategies, managing the recruitment team, and collaborating with leadership to meet the company's workforce needs.

Key Responsibilities:

• Strategic Leadership: Develop and implement a comprehensive talent acquisition strategy aligned with business goals and market trends.
• Team Management: Lead, mentor, and develop a high-performing recruitment team, fostering a culture of collaboration and excellence.
• Stakeholder Collaboration: Partner with senior leadership and department heads to identify hiring needs and create tailored recruitment plans.
• Employer Branding: Enhance the company’s employer brand through effective marketing strategies, social media presence, and participation in industry events.
• Candidate Experience: Ensure a positive candidate experience throughout the recruitment process, from initial contact to onboarding.
• Data Analysis: Utilize analytics to measure recruitment effectiveness, identify areas for improvement, and adjust strategies accordingly.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s preferred.
• 7+ years of experience in talent acquisition, with at least 3 years in a leadership role.
• Proven track record of developing and implementing successful recruitment strategies.
• Strong understanding of labor market trends, talent sourcing, and best practices in recruitment.
• Excellent communication, interpersonal, and negotiation skills.
• Experience with applicant tracking systems (ATS) and recruitment technologies.
• Ability to analyze data and make informed decisions.