SVP T&O Lead Innovation Group, GETO

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

We are seeking a highly experienced and strategic Program Manager to drive and coordinate complex, cross-functional initiatives within the Innovation Group pillar. This role is suited for a seasoned leader who thrives in ambiguity, can navigate matrixed environments, and is passionate about leveraging emerging technologies to deliver meaningful business transformation.
The successful candidate will oversee end-to-end program delivery, working closely with business stakeholders, technology teams, and external partners to ensure initiatives are executed efficiently, compliantly, and with measurable impact.

Program Management

• Lead the end-to-end delivery of innovation and emerging technology programs, from planning through execution and implementation.
• Partner with stakeholders across business and support functions to align priorities, manage interdependencies, and drive successful outcomes.
• Facilitate data, design, and solution discussions across vendors, technology teams, and user groups to ensure alignment and feasibility.
• Direct and coordinate project teams comprising internal and external resources to deliver agreed objectives within scope, time, and budget.

Project Governance

• Establish and enforce appropriate project governance, including impact assessment of scope changes and change requests.
• Organize and chair governance forums, ensuring timely preparation of materials, status reporting, and meeting minutes.
• Ensure all deliverables comply with internal policies, risk standards, and applicable regulatory requirements.
• Track, measure, and report program progress, risks, and outcomes to senior stakeholders and governance bodies.

Scope Management

• Manage and control changes to the approved scope of work.
• Assess the impact of proposed changes on timelines, costs, and resources.
• Ensure all scope changes are appropriately reviewed, documented, and approved through governance channels.

Risk and Issue Management

• Proactively identify, assess, and manage program risks and issues, including financial, operational, and delivery risks.
• Escalate critical risks and issues in a timely manner with clear recommendations for mitigation.
• Define and drive the testing strategy, overseeing testing cycles to ensure resolution of all critical and high-severity defects prior to go-live.

Stakeholder Management

• Build and maintain strong relationships across multiple business lines and with external vendors and partners.
• Ensure timely delivery of assigned activities through effective communication, expectation management, and issue resolution.

Key Requirements

• Minimum 15 years of experience managing complex, cross-functional projects and programs in large, matrixed organizations.
• Strong grounding in project and program management disciplines, with hands-on experience across both SDLC and Agile methodologies.
• Proven exposure to emerging technologies such as Artificial Intelligence, digital assets, blockchain, and data-driven products, with working knowledge of system integration and reporting.
• Proficiency in Microsoft PowerPoint, Excel, and Project for planning, tracking, and executive-level reporting.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across business, technology, and external teams.
• Highly organized, detail-oriented, and capable of managing multiple stakeholders and priorities concurrently.
• Confident and credible presenter, able to engage senior leadership and diverse audiences.
• Resilient, adaptable, and results-driven, with the ability to operate effectively in ambiguous and high-pressure environments.
• PMP certification preferred.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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