Owns the development and improvement of internal tools supporting operations, fraud, compliance, and risk teams. Responsibilities include gathering workflow requirements, defining product requirements and user stories, improving dashboards and case management tools, partnering with Engineering through launch, reducing manual work, and using data and user feedback to prioritize enhancements.
About the Role
StraitsX is looking for a Product Manager to help build and improve the tools used by our internal teams.You will work closely with teams across StraitsX to understand operational needs, identify pain points, and translate them into clear product requirements and scalable solutions.
The scope covers internal tools supporting different StraitsX products and functions, with a key focus on areas such as Operations, Fraud, Compliance, and Risk. This includes capabilities such as internal dashboards, workflow tools, Fraud Detection Systems, transaction monitoring, screening, investigation workflows, and case management. As StraitsX continues to grow, these tools will require continuous improvement to support new products, markets, operational needs, regulatory requirements, and emerging fraud or scam patterns.
What You Will Do- Work with internal teams to understand workflows, pain points, and product needs.
- Translate business and operational requirements into clear product requirements and user stories.
- Build and improve internal dashboards, workflows, case management tools, and operational controls.
- Support Fraud and Compliance capabilities such as FDS, transaction monitoring, screening, and investigation tools.
- Support internal tooling across different StraitsX products and markets.
- Work closely with Engineering from problem definition through launch and ongoing improvement.
- Identify opportunities to reduce manual work and improve operational efficiency.
- Use data and user feedback to prioritize and improve internal tools.
- 3-5 years of experience in Product Management, Business Analysis, Product Operations, or a similar role.
- Strong problem-solving skills and ability to simplify operational processes.
- Good communication skills and ability to work across business and technical teams.
- Able to translate user and business needs into clear product requirements.
- Detail-oriented and comfortable working with workflows, rules, and operational processes.
- Comfortable using data and user feedback to support product decisions.
- Interest in fintech, payments, fraud, compliance, or financial services.
- Experience with internal tools, payments, KYC/KYB, fraud, transaction monitoring, or screening is a plus.
StraitsX Singapore, Singapore, SGP Office
Singapore, Singapore
Similar Jobs
Fintech • Mobile • Payments • Software • Financial Services
Own product compliance and financial crime risk management for Wise’s India operations. Design compliant-by-design products and controls, assess regulatory risks, lead regulatory gap analyses and remediation, support product launches, and represent Wise during audits and regulatory inspections. The role partners with global Product, Engineering, Risk, and Compliance teams while translating Indian regulatory requirements into scalable, customer-focused solutions.
Cloud • Information Technology • Security • Software • Cybersecurity
Provide technical customer support for Cloudflare Developer Platform products, including Workers, Workers AI, Pages, KV, Stream, R2, D1, and Durable Objects. Troubleshoot HTTP, DNS, networking, web server, database, and internet technology issues through email, chat, phone, and virtual meetings. Collaborate with Technical Operations, resolve support tickets, communicate with customers, and continuously expand platform and troubleshooting expertise.
Top Skills:
ApacheCdnCloudflare D1Cloudflare KvCloudflare PagesCloudflare R2Cloudflare StreamCloudflare WorkersCurlDigDnsDurable ObjectsHTTPIisJavaScriptMicrosoft Sql ServerMySQLNginxPostgresSslTcpdumpTracerouteWorkers Ai
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Quality intern supporting customer and product quality activities in aerospace manufacturing. Responsibilities include quality investigations, data analysis, root-cause corrective actions, QMS documentation, audits, process compliance, concession and deviation requests, and continuous improvement initiatives. The intern will gain practical experience with RCCA, 8D, GD&T, inspection efficiency, optical inspection, smart manufacturing, and cross-functional quality projects.
Top Skills:
8DGeometric Dimensioning & Tolerancing (Gd&T)Optical InspectionQuality Management Systems (Qms)RccaSmart Manufacturing
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
