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Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an organisation, we make magic happen.
Job DescriptionAbout the Role
Are you curious about what drives market trends, consumer behaviour, and business strategy? Join our team as a Strategy & Market Research Intern and get hands-on experience shaping how we explore new business opportunities.
You’ll work closely with cross-functional teams to conduct real-world research, analyse data, and present insights that inform key decisions. This role is ideal for students who are analytical, independent, and excited to translate data into action.
Key Responsibilities
Conduct and consolidate desk research across various market segments to identify trends and behavioural patterns.
Assist in designing and executing user interviews or surveys to gather qualitative and quantitative feedback.
Organise findings into clear reports or presentations to support internal discussions.Support in documenting customer/user journeys and business processes using publicly available insights.
Translate research outcomes into structured summaries that can support planning or exploration of new opportunities.
Requirements
Currently pursuing a degree in Business, Economics, Social Sciences, or a related field.
Prior experience or strong interest in market research, consulting, or data analysis.
Excellent written and verbal communication skills.
Able to work independently and take ownership of workstreams with minimal guidance.
Strong organisational skills with the ability to manage multiple priorities.
Comfortable conducting outreach and engaging stakeholders for interviews.Familiarity with Google Workspace (Docs, Sheets, Slides) and research tools.
Preferred Qualifications
Prior exposure to consumer or B2B market research projects (e.g., school assignments, internships, case competitions).
Experience with both qualitative and quantitative research methodologies.
What You’ll Gain
First-hand experience contributing to new business strategies at a regional tech platform
Exposure to hypothesis-driven research and strategic decision-making frameworks
Practical experience in both qualitative and quantitative research methods
Opportunities to collaborate with business leaders and cross-functional teams
Mentorship from experienced professionals in Strategy and Growth
Development of analytical thinking, communication, and stakeholder management skillsA fast-paced, collaborative environment where your ideas are heard and valued
A chance to build a strong portfolio with work that drives real business impact
Insight into how business models are evaluated and shaped in dynamic market
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