Manager, Training

1. Training Strategy & Planning
•    Develop and implement the distribution’s training strategy and framework aligned with business and sales objectives. 
•    Create structured training & development roadmap for new advisors, existing advisors, Sales Managers and Leaders across different distribution channels 
•    Identify capability gaps and recommend targeted development interventions.

2. Design and Delivery of training programs
•    Design, develop and deliver training programs to meet the training needs of sales force (various distribution channels) using different methodologies. 
•    Design competency assessment tools for competency-based learning 
•    Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material 
•    Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training

3.Digital Learning & Training Infrastructure 
•    Manage and optimise the Learning Management System (LMS) and digital learning tools. 
•    Implement blended learning approaches including classroom, virtual, microlearning, and on-the-job coaching. 
•    Curate and maintain training materials, resources, and digital content.

4. Stakeholder Management
•    Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace 
•    Collaborate with colleagues from other departments to achieve business objectives

5. Trainer Resource Management, Effectiveness & Performance Tracking
•    Evaluate the overall effectiveness of training interventions 
•    Monitor and measure training KPI (Key Performance Indicators) 
•    Assess and ensure adequacy of training resources and trainer capacity. 
•    Develop internal trainers through Train-the-Trainer programmes. 
•    Coordinate external trainers or subject matter experts when required. 
•    Ensure trainers maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies 
•    Any other projects or tasks as assigned