Manager, RPA Systems Analyst, Group Technology & Ops

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

The RPA Systems Analyst is responsible for identifying automation opportunities, analyzing business processes, translating business requirements into technical specifications, and managing the end-to-end delivery of Robotic Process Automation (RPA) solutions. The role serves as the bridge between business stakeholders and technical teams, ensuring automation initiatives deliver measurable business value while adhering to governance and operational standards.

• Gather, analyze, and document business and system requirements for automation projects.
• Conduct process assessments and identify automation opportunities.
• Translate business requirements into functional specifications and solution designs.
• Manage end-to-end delivery of RPA projects, including planning, testing, deployment, and stakeholder communications.
• Coordinate with business users, developers, infrastructure, and support teams.
• Facilitate UAT, issue resolution, and post-implementation support.
• Ensure compliance with RPA governance, security, and delivery standards.

Job Requirement

• Bachelor's degree in Business, Computer Science, Information Technology, Engineering, or related field.
• 3+ years of experience in IT delivery, automation, or digital transformation programs.
• 3+ years of experience delivering RPA solutions.
• Strong understanding of software development lifecycle (SDLC) and project delivery methodologies.
• Experience managing cross-functional teams and multiple concurrent projects.
• Experience documenting business processes and gathering requirements.
• Familiarity with RPA or Intelligent Automation concepts and technologies.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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