Manager, Operations (based at i12 Katong)

Job Description – 
• Oversee the Operations of i12 Katong.
• Facilitate HQ in respect of corporate compliances.
• Manage the day-to-day operations and maintenance of M&E systems, equipment and appliances.
• Manage the day-to-day operations and maintenance of all front-end / back-end facilities.
• Liaise with consultants and contractors on M&E Repairs and maintenance.
• Lead and direct a team of technical personnel to carry out the daily maintenance duties and maintain the technical workshop, with safety concern in mind.
• Manage all third-party contract services and ensure that the services delivered meet with all internal and industry standards.
• Observe and inform the management of any irregularities or poor performance of contractors.
• Support and coordinate tenancy fitting-out works and asset enhancement initiative when required.
• Assist the management in the planning and execution of energy saving program.
• Coordinate and supervise maintenance activities.
• Manage and coordinate the handover and fitting out of new tenanted units.
• Ensure the building is in compliance to statutory and safety requirements.
• Maintain proper inventory and maintenance record on M&E and building assets, equipment and systems.
• Provide technical assistance to tenants subject to the terms and conditions of Tenancy Agreement.
• Coordinate emergency procedures for the mall.
• Conduct regular inspections to ensure tenants meet with all the fire safety regulations.
• Coordinate safety training and program for CMO and tenants.
• Staff with FSM Cert may be required to assume the duty of FSM of the malll.
• Act as the Duty Manager as and when assigned under the roster.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time.

Requirement
• Degree / Diploma in Mechanical / Electrical Engineering or relevant discipline
• Minimum 5 years of relevant experience in retail
• Good interpersonal and communication skills to achieve excellent relationships with Team Members, tenants and service providers
• Possess initiative and a positive working attitude
• Willing to work beyond standard operating hours when required
• Strong verbal and written communication skills
• Candidates with Fire Safety Manager or/and Environmental Control Officer is a plus but not mandatory

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