About Coupang Play
Coupang Play is an OTT video streaming service. We offer a wide range of content, including Original Series, TV Shows, Movies, and Sports.
We are in the business of delivering exceptional storytelling. We produce award-winning scripted and unscripted Original Series, such as “Boyhood”, “Anna”, and “SNL Korea”. We believe Sports can also be elevated by creative storytelling. Play is now an authoritative destination for Sports, broadcasting K-League, La Liga, Bundesliga, F1, NFL, and other leading leagues and tournaments. We also offer some of the latest movies that were just released in local theaters, bringing more exceptional storytelling to our Customers.
To ensure that we deliver all content seamlessly, we invest in Engineering, Product, and Design. Coupang Play is available on all mobile devices, tablets, PC, Smart TV, Apple TV, and Android TV. Our teams keep optimizing how Customers discover and stream both VOD and Live content. That includes investments in frontend, backend, and infrastructural developments. We also embrace Machine Learning to refine our CX.
We are still very early in our growth stage. If you enjoy solving complex problems using industry-leading technology or unconventional business approaches, please join us. We are building a world-class team of problem-solvers, all dedicated to delivering exceptional storytelling to our Customers.
Role Overview
As the Senior Manager of Frontend Engineering for Consumer Experience, you will lead a cross-functional team of frontend engineers across Web, SmartTV, Android and iOS platforms, driving Coupang Play’s user-facing experiences.
You will collaborate closely with other engineering groups, Product Management, Design, and Business Development teams to deliver innovative features that delight users and drive business growth.
What You Will Do
- Lead with vision: Provide technical and strategic leadership across multiple CX engineering teams, ensuring design decisions are well-informed and aligned with both tactical execution and long-term product goals.
- Innovate in user experience and engagement: Drive the development of personalized content discovery, immersive sports viewing, and community-driven features that enhance user engagement and growth.
- Deliver high-impact features: Collaborate with engineering, product, and design teams to build and launch high-quality, user-facing features across Web, SmartTV, iOS, and Android platforms, and manage key feature releases.
- Grow and empower global teams: Build and lead CX engineering teams across our offices in Seoul and Singapore, fostering collaboration and technical excellence.
Basic Qualifications
- Minimum of 10 years of professional experience in software engineering, including 4+ years in engineering management.
- Bachelor's degree in computer science, data science, electrical engineering, or a related field.
- Proven track record of building and scaling high-performance engineering organizations.
- Strong ability to drive engineering discipline, define technical roadmaps, promote engineering excellence, and ensure execution aligns with product goals.
- Able to clarify ambiguous feature requirements into clear, actionable engineering tasks, identify technical complexities and dependencies across teams, and lead the design, implementation, and QA processes to deliver high-quality features to users.
- Meticulous attention to detail and a strong commitment to delivering high-quality, user-facing features. Actively incorporates user feedback (VOC) to continuously improve the product experience.
Preferred Qualifications
- Experience working in a fast-paced environment developing large-scale, consumer-facing products.
- Experience delivering technical innovations for OTT services.
- Excellent verbal and written communication skills in English.
Recruitment Process and Others
Recruitment Process
- Application Review > 1st Online Interview > 2nd Online Interview > Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
- Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
- https://www.coupang.jobs/en/privacy-policy/
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