Manage a portfolio of corporate accounts in Singapore to drive sustainable profitable growth through upselling, cross-selling, pricing and margin management. Coordinate with internal teams, maintain CRM, support sourcing and tender compliance, digitalize order-to-pay, and develop account plans and customer relationships.
At Lyreco we all share a common goal to strive for passion, excellence, respect and agility. We are proud to be the European leader and the third largest distributor of workplace products and services in the world
We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers.
The KEY ACCOUNT MANAGER - EXISTING BUSINESS main role will be to manage a portfolio of active Corporate accounts and deliver sustainable profitable growth - in Singapore
We are committed to the development of our employees and we aim to achieve that by creating a culture that inspires and empowers.
The KEY ACCOUNT MANAGER - EXISTING BUSINESS main role will be to manage a portfolio of active Corporate accounts and deliver sustainable profitable growth - in Singapore
- Manage list of Active Corporate accounts in Singapore
- Develop sustainably profitable growth looking at upselling and cross-selling opportunities
- Advocate Lyreco value proposition to your portfolio ensuring customers get a full comprehension of Lyreco capabilities
- Arrange regular Account Development Plan either face-to-face or through video call
- Cooperation with other internal departments (CS, Logistics, Marketing) to deliver excellent service and proper customized solutions
- Support to coordinate special sourcing request from customer following company guidelines
- Pricing & margin management
- To report on sales activities and update CRM on activities and opportunities and progress
- Functional coordination with the International Account Manager to respect global tender and agreement conditions
- Help to digitalize customer's order-to-pay journey using Lyreco e-solution
- Work closely with Corporate Inside Sales team to develop sales and manage most efficient processes to manage customers requirements
- Carry out any other adhoc reasonable assignment from the management team from time to time
Qualifications
- Minimum Diploma in any studies
- Strong analytical skills, Proficient in Microsoft Excel and PowerPoint, Strong negotiation skills, Strong sales pipeline management skills
- Diving License is a plus
- Physical able
- Good Communication and Persuasion skills.
- Solution oriented mindset
- Good organizational skills
- Minimum 2-3 years working experience in B2B field engaging with Corporate Large accounts or service based sales position
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Manage a portfolio of corporate accounts in Singapore to deliver sustainable profitable growth via upselling, cross-selling, pricing and margin management. Maintain account development plans, update CRM, coordinate with internal teams (CS, Logistics, Marketing, Inside Sales) and the International Account Manager, support special sourcing, and help digitalize customers' order-to-pay journeys using Lyreco e-solution.
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