Manage a portfolio of corporate accounts in Singapore to deliver sustainable profitable growth via upselling, cross-selling, pricing and margin management. Maintain account development plans, update CRM, coordinate with internal teams (CS, Logistics, Marketing, Inside Sales) and the International Account Manager, support special sourcing, and help digitalize customers' order-to-pay journeys using Lyreco e-solution.
The KEY ACCOUNT MANAGER - EXISTING BUSINESS main role will be to manage a portoflio of active Corporate accounts and deliver sustainable profitable growth - in Singapore
assignment from the management team from time to time
assignment from the management team from time to time
- Manage list of Active Corporate accounts in Singapore
- Develop sustainably profitable growth looking at upselling and cross-selling opportunities
- Advocate Lyreco value proposition to your portfolio ensuring customers get a full comprehension of Lyreco capabilities
- Arrange regular Account Development Plan either face-to-face or through video call
- Cooperation with other internal departments (CS, Logistics, Marketing) to deliver excellent service and proper customized solutions
- Support to coordinate special sourcing request from customer following company guidelines
- Pricing & margin management
- To report on sales activities and update CRM on activities and opportunities and progress
- Functional coordination with the International Account Manager to respect global tender and agreement conditions
- Help to digitalize customer's order-to-pay journey using Lyreco e-solution
- Work closely with Corporate Inside Sales team to develop sales and manage most efficent processes to manage customers requirements
- Carry out any other adhoc reasonable assignment from the management team from time to time
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Top Skills:
C4CCRM
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