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The LEGO Group

ESO Specialist

Posted 16 Days Ago
Be an Early Applicant
In-Office
Singapore, SGP
Mid level
In-Office
Singapore, SGP
Mid level
The ESO Specialist manages HR operations for Hire-to-Retire processes, driving project transitions, documenting processes, and providing HR expertise while improving service delivery.
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Job Description

Are you passionate about HR operations, process excellence, and delivering high-quality employee services in an international environment? Join the LEGO Group® and play an important role in supporting Hire-to-Retire processes while contributing to operational excellence across Employee Services Operations (ESO)!

Core Responsibilities

  • Drive regional project transitions, support new market adoptions, and contribute to operational excellence while maintaining global process standardization
  • Define, document, and maintain Hire-to-Retire processes, including work instructions and standard operating procedures
  • Administer and provide subject matter expertise across HR services within Benefits, Learning, and Time & Attendance processes
  • Ensure accurate and timely execution of administrative HR tasks within the current and evolving operational scope
  • Proactively identify improvement opportunities and recommend solutions based on operational insights and trends
  • Create and maintain knowledge databases and documentation to support consistent service delivery and process accuracy
  • Establish and maintain strong partners relationships with internal partners across regions and functions
  • Mentor and support team members while fostering a collaborative and knowledge-sharing environment

This role is located in Singapore, and no relocation assistance is offered for this position.

Play your part in our team succeeding

As part of Employee Services Operations (ESO), you will join a professional and collaborative environment focused on quality, continuous learning, and operational excellence. In this role, you will help ensure consistent and efficient HR service delivery while supporting process improvements and transformation initiatives across the region.

Do you have what it takes?

  • Proven regional Hire-to-Retire experience with strong understanding of HR processes, APAC HR policies, and legislation
  • Experience with HCM platforms such as SAP HR, Workday, or ServiceNow
  • Strong interpersonal, communication, analytical, and critical thinking skills
  • Ability to present confidently to larger audiences, including senior management partners
  • Proficiency in Microsoft Office tools
  • Strong interest and experience in Digital HR solutions, including Power BI and Power Automate
  • Team-oriented attitude with the ability to collaborate effectively across functions and regions
  • Strong English communication skills, both written and spoken

What would be an advantage

  • Knowledge of Time & Attendance processes is considered an advantage
  • Mandarin and/or Vietnamese/Japanese language skills for effective communication with partners are considered an advantage

#li-eb2

#LI-Hybrid

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

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