Search the 4 jobs at Samsung Electronics

Develop and manage 360 holistic campaign launches and promotional activities, create digital marketing plans, evaluate campaign performance, facilitate creative asset sharing, and execute CRM messaging to drive brand loyalty.

Responsible for managing regional digital experience channels to enhance customer journey and NPS. Collaborate with teams for digital strategy, lead initiatives for self-help experience, oversee community moderation, and drive digital transformation initiatives. Create and optimize customer service-related content and monitor performance for improvements.

Support and provide guidance to subsidiaries in SE Asia & Oceania to drive service excellence in Contact Centre Operations & Management. Analyze metrics, trends, and performances, lead cross-functional projects, and support RFQ exercises for vendor selection. Bachelor's degree with 2 years of relevant experience required.

Leading project planning sessions, managing projects, coordinating resources, resolving project risks, ensuring timely delivery of project deliverables, conducting data analysis, generating SCM KPI reports, collaborating with teams, supporting implementation of new technologies in supply chain management.