CSC Innovation & Technology Culture

What’s one key communication habit you’ve developed and encouraged among your team? 

A leader’s most powerful tool is frequent, transparent communication. Transparency can go a long way in building trust, breaking down communication barriers and creating a healthy workplace culture. Direct, open and honest communication helps teams trust each other and be more effective in their roles. 

A great example of this was when I decided to move to India from the United States to accept a new, short-term leadership role in enterprise technology. Since this career and lifestyle change was both a professional and personal commitment, I relied on the trust I had in my leadership team to stay engaged during this transition. Candidly, my family and friends thought I was out of my mind to take on this challenge, but it has been so rewarding that I’ve happily extended my time, residing in India for two and a half years.

What effect has frequent, transparent communication had on the way your team works and collaborates?

Transparent dialogue builds trust and develops partnerships to inspire positive changes. Open communication also promotes creative and critical thinking within my team, where team members feel safe sharing ideas, collaborating and voicing their concerns. Trust and honesty have helped my team feel valued and respected while enabling them to be more receptive to my ideas and perspectives. Together, we’ve created a collaborative, progressive and innovative global culture.

What advice do you have for other engineering managers who are looking to create healthy communication habits among their teams?

Engineering managers need to clearly convey the organization’s goals, opportunities, and challenges to build trust and foster a safe, collaborative, problem-solving environment for their employees. They should also be active listeners and empathetic with their verbal and nonverbal cues to engage, influence and inspire their team effectively. Finally, to be successful, they should be adept at conveying complex concepts and designs to departments and stakeholders as well as gaining support for their ideas across the organization.

CSC’s technology culture is built around continuous learning, practical innovation and client impact. Teams are encouraged to deepen their expertise across emerging and evolving technical areas — from AI skills and development to Azure policy, security and cloud technologies — and apply that knowledge to solve real business challenges. For Alex Quinn’s team, that commitment to learning has strengthened both technical capabilities and the client relationships built through trusted support.

“Whether it’s learning YAML, AI skills and development, engaging with experts to understand Azure policy and security or trailblazing cloud technologies, our biggest impact has been in producing stronger client relationships.”
 

CSC’s technology culture is focused on using innovation thoughtfully to improve how teams work while keeping people at the center of decision-making. In talent acquisition, AI helps teams streamline processes, identify qualified applicants and move more efficiently, but CSC’s recruiters still apply human judgment when evaluating candidates, culture alignment and potential. That balance reflects a practical approach to innovation: embracing technology where it adds value while preserving the personal insight that drives better outcomes.

“AI helps prioritize those who may be best suited for a specific role — but it’s people, not AI, who make the hiring decisions at CSC.”
 

CSC’s technology culture is rooted in curiosity, continuous learning and practical innovation. For Anju Gopalakrishnan, technology is most powerful when people use it thoughtfully to solve complex problems, improve how work gets done and create meaningful progress. Her perspective reflects a culture where employees are encouraged to keep learning, adapt to change and apply technology with purpose.

“It’s not technology itself that determines outcomes, but how we choose to apply it.”