Jobs at CHANEL

Coordinates CHANEL Fragrance & Beauty client events, including on-site execution, staffing, guest experience, event gifts, food and beverage, vendors, technology, and RSVP invitations. Supports digital marketing by coordinating translations and updating e-commerce banners and content accurately and on schedule. The role requires strong organization, communication, collaboration, adaptability, and attention to detail, including flexibility to support events outside standard working hours.

Owns the technology application roadmap, delivery, lifecycle, and adoption across Singapore and export markets. Partners with business, regional technology, and global teams to analyze requirements, manage projects, budgets, vendors, change initiatives, and system integrations. Identifies opportunities for process optimization, automation, and AI, while ensuring compliance with architecture, cybersecurity, privacy, procurement, and regulatory standards.

Leads SEAA omnichannel and distribution strategy across local markets and travel retail. Drives channel growth, retail and e-commerce excellence, connected online-to-offline client journeys, performance frameworks, digital enablement, transformation governance, and market capability building. The role aligns global, regional, and market stakeholders, develops business cases and investment priorities, scales best practices, and leads the regional Omnichannel team.

Owns the lifecycle and prioritization of corporate data products, including dashboards, datasets, analytics, and AI-enabled solutions. Partners with business, engineering, data science, and AI teams to translate business needs into use cases, coordinate delivery, drive adoption, and measure value. Leads data stewardship and quality efforts by establishing definitions, rules, ownership, and governance practices across Corporate Functions.

Lead CRM campaign activation and client journeys across email, SMS, retail events, and digital channels. Coordinate Salesforce Marketing Cloud campaigns, prepare briefs and assets, manage CRM event setup and gift replenishment, and maintain CHANEL.com content including banners, product pages, translations, and campaign updates. Collaborate with local, regional, global, marketing, retail, and communications teams to deliver consistent, high-quality luxury client experiences.

Supports regional business finance and real estate leadership through financial modeling, CAPEX analysis, investment recommendations, portfolio database governance, executive reporting, market and site evaluation, lease benchmarking, and strategic planning. The role translates real estate, lease, market, and financial data into actionable insights for portfolio decisions, while partnering across finance, real estate, retail, architecture, sustainability, and external stakeholders.

Lead design and implementation of orchestration governance, ways of working and cross‑functional frameworks for SEAA Fashion. Drive stakeholder alignment, prioritisation, taskforces, progress tracking and measurement to translate strategic ambitions into consistent, measurable execution across markets and metiers.

The role involves engaging clients through storytelling, providing exceptional service, developing relationships, and collaborating with Fashion teams to enhance the brand's luxury image.

As a Fashion Advisor at Chanel, you will provide luxury client service, build relationships, and engage clients with style and fashion knowledge.

Lead regional circularity strategy and initiatives, translate ambitions into roadmaps, embed circular design and end-of-life practices, strengthen data and reporting, build partnerships, and drive capability and implementation across markets.