Teams at CHANEL

Coordinates CHANEL Fragrance & Beauty client events, including on-site execution, staffing, guest experience, event gifts, food and beverage, vendors, technology, and RSVP invitations. Supports digital marketing by coordinating translations and updating e-commerce banners and content accurately and on schedule. The role requires strong organization, communication, collaboration, adaptability, and attention to detail, including flexibility to support events outside standard working hours.

Owns the technology application roadmap, delivery, lifecycle, and adoption across Singapore and export markets. Partners with business, regional technology, and global teams to analyze requirements, manage projects, budgets, vendors, change initiatives, and system integrations. Identifies opportunities for process optimization, automation, and AI, while ensuring compliance with architecture, cybersecurity, privacy, procurement, and regulatory standards.

Leads SEAA omnichannel and distribution strategy across local markets and travel retail. Drives channel growth, retail and e-commerce excellence, connected online-to-offline client journeys, performance frameworks, digital enablement, transformation governance, and market capability building. The role aligns global, regional, and market stakeholders, develops business cases and investment priorities, scales best practices, and leads the regional Omnichannel team.