Carta
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As the Head of Customer Experience, you will lead a team focused on the growth and health of Carta's Private Markets customers, providing strategic direction, managing daily operations, and driving product adoption. You will also hire, coach, and develop a high-performing team, while establishing best practices for customer success.
As a Solutions Consultant, you will work closely with the Go-To-Market team to deliver tailored fund administration solutions to investment firms. This includes technical sales, advising clients on fund formation, and collaborating with the Fund Administration and Product teams to ensure effective communication and product understanding to meet customer needs.
The Implementation Accountant will support the administration of funds and investment vehicles, develop systems to streamline internal processes, and ensure deliverables meet compliance regulations. Responsibilities include collaboration with different teams and providing best-in-class service to clients.
As a Senior Fund Accountant at Carta, you will manage clients' financial accounting needs, including capital calls, audit support, and financial reporting. You will collaborate with product and engineering teams to enhance fund administration software and provide strategic insights to venture capital firms.
The Sales Development Representative (SDR) will identify potential customers, manage outreach campaigns, and drive sales pipeline growth. They will leverage tools like Salesforce and Outreach to ensure data integrity, respond to leads effectively, and collaborate with cross-functional teams to enhance brand awareness.