Top Customer Success & Experience Jobs in Singapore

The Sales Operations Manager will be responsible for optimizing sales processes, analyzing pipeline data, and providing insights to drive business growth and customer success.

The Senior Manager, Marquee Engagement leads the execution of the Marquee engagement model across APAC and Japan, ensuring a high-quality experience for strategic customers while partnering with sales and managing complex programs.

The role involves overseeing AI strategies across APAC and Japan, engaging with executives, defining strategies, and facilitating rapid AI execution for clients.

As a Senior Customer Success Manager, you'll guide customer relationships post-sale, drive product adoption, strategize for business outcomes, and ensure customer satisfaction while collaborating with internal teams.

The Solution Consultant partners with Sales to address identity and security challenges, provides technical leadership, and engages with customers to design solutions. This role requires effective communication with technical and business stakeholders and supports the sales process from discovery to execution.

As a Technical Solution Architect at ServiceNow, you will guide customers in maximizing their CRM solutions, drive best practices, and lead complex integrations across industry applications, while ensuring customer success and satisfaction.

The Senior Technical Consultant role involves consulting with customers on implementing ServiceNow solutions, driving adoption of AI technologies, leading design and build activities, and providing technical advice while ensuring customer satisfaction.

The role involves managing a team to enhance customer satisfaction and drive adoption of ServiceNow solutions while guiding strategic projects and supporting business development efforts.

The ServiceNow University Consultant oversees customer skilling programs, advocates for SNU offerings, and collaborates with sales teams to drive training bookings and successful learning outcomes.

Act as the primary customer liaison for strategic accounts, coordinate cross-functional teams to resolve incidents and problems, manage SLAs, lead executive service reviews and updates, align ServiceNow solutions to customer needs, identify/mitigate service risks, and drive continual service improvement and customer satisfaction.