VP, Digital Platform Manager_TMRW Platform

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

We are seeking a driven Digital Platform Manager to lead end-to-end platform development and operations for private bank capabilities on UOB TMRW - serving retail customers across the wealh continuum through seamless and reliable digital experiences.

Key Responsibilities

• Lead and execute initiatives and enhancements for Private Bank business.
• Drive the full product lifecycle from ideation to feature launch.
• Translate business needs into clear business requirements that support scalability and evolving customer demands.
• Partner Business, Technology and Legal & Compliance stakeholders to deliver initiatives on time, within budget and aligned to KPIs.
• Support end-to-end delivery including process design, operating model setup, UAT, training (Contact Centre/Branch), rollout planning and production validation.
• Manage platform configuration and feature parameters, ensuring accurate setup, optimization and controlled rollout of digital capabilities.
• Oversee day-to-day platform performance, actively managing customer issues and complaints to ensure timely resolution, while upholding strong governance and platform stability.

Role Requirements

• Minimum 8 years of Digital Banking or Platform management experience
• Strong understanding of private bank business, wealth products and digital customer journeys
• Proactive and solutions-oriented, with a mindset to challenge and improve existing processes
• Strong communicator with the ability to work across multiple stakeholders
• Up-to-date with digital and mobile technology trends

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference