Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Purpose of role:
Responsible for setting the strategic direction of Transaction Banking products and leading the development, management and delivery of market competitive Transaction Banking products in Asia Pacific region in collaboration with various stakeholders as well as providing a robust and extensive advisory service to branches in the region and globally to Head Office. The roles also include managing product risks, governance and financials such as profitability and investment budgets. Responsible for understanding customer requirements, contributing to global and regional products development and delivering products on time and within budget to meet customer requirements and the Bank strategic objectives.
Job Responsibilities:
Strategic
Define the product strategy for growth, risk management, and profitability of assigned cash management products, with a focus on Payments, Collections, and Channel/Digital products for the APAC region.
Lead and manage cash management product development projects, including system development or enhancement projects, on a regional basis. This involves advising branches on creating their own product strategies and executing these strategies through product development projects and managing their projects.
Ensure project delivery meets defined timelines and stays within secured budgets.
Conduct market research to understand customer needs, the competitive landscape, and regulatory requirements. Use this information to formulate strategies that enhance product offerings and market presence.
Collaborate closely with various teams, including sales, marketing, operations, systems, and compliance, to ensure cohesive strategy execution. This includes partnering with the Transaction Banking Division in Japan and other regional units to develop and deliver cross-border and cross-regional products.
Drive innovation by integrating digital solutions into transaction banking products. This includes developing digital channels and enhancing product features to meet evolving customer expectations.
Ensure all products comply with regulatory standards and internal risk management policies. Work with the Risk Management & Compliance Team to identify and mitigate potential risks.
Regularly monitor product performance and report key metrics to stakeholders. Use insights from performance data to refine strategies and improve product offerings.
Provide regular updates to leadership on project statuses and outcomes.
Continuously assess and improve the project governance model.
Align with project life cycle guidelines and explore opportunities to further enhance the existing APAC governance scheme
Financial
Manage the system investment budget process for the region in collaboration with the Head Office and regional systems office to secure necessary funding for system investment projects. This involves negotiating with relevant stakeholders to justify projects and achieve cost reductions.
Monitor expenses to ensure that the secured budgets are properly utilized.
Continuously monitor product performance using various reports to ensure the profitability of developed products and take necessary actions to enhance their performance. This includes the regional rollout of products that are performing well.
Execute selected data-driven project initiatives with a focus on opportunity identification, revenue leakage and cost management
Drive behavioural change, data governance disciplines, and business outcomes by influencing stakeholders through insights and capability enhancements
People
Foster a culture of accountability, collaboration, and continuous improvement.
Provide training and development opportunities for staff on assigned product-related topics.
Build and maintain strong relationships with internal and external stakeholders.
Engage with senior stakeholders to understand their priorities and communicate project status and outcomes effectively.
Others/Control
Conduct complex multi-market analysis and build financial models to assess and make recommendations on country profiles and risks related to new product launches.
Responsible for assessing and updating the department’s product processes and workflows to maintain a strong framework, deliver continuous improvement, and ensure compliance with relevant regulations.
Support the development of departmental initiatives to increase revenue opportunities and deliver high-quality service to customers.
Manage the department's risk profile by ensuring all new Transaction Banking products comply with local regulatory requirements and respective bank’s guidelines before launch.
Maintain a good working knowledge of industry trends, products, relevant laws, and regulations, and share insights.
Act as a subject matter expert to management on Transaction Banking product development-related topics.
Play an active role in establishing relevant disciplines to ensure effective product management.
Develop and maintain product manuals to establish a strong framework within the department and assist with risk profiles.
Provide support to the team with technical issues in the development or enhancement of Transaction Banking products and source solutions.
Investigate Transaction Banking product incidents in the region and support the development of solutions to ensure seamless service to customers.
Oversee customer requirements, ensuring products are implemented on time, within budget, and meet customer expectations.
Job Requirements:
Degree holder
Minimum 8 years’ experience in financial services or banking industries
Minimum 8 years’ product management experience within Transaction Banking Services in cash management services.
Experience in leading and overseeing a wide variety of product development projects.
Strategic mindset with experience in interacting with multiple stakeholders, including Sales/Coverage, Systems, Operations, Compliance/Financial Crime, Legal, Risk Management, Product, Treasury, senior stakeholders, and business users.
Highly responsible, capable of self-managing tasks and addressing issues with the support of senior colleagues and others when needed.
Proven track record with hands-on experience in delivering positive outcomes in ambiguous environments.
Experience in establishing frameworks, processes, and procedures for large organizations.
Collaborative with a growth mindset.
Possesses analytical and critical thinking skills.
Open-minded and innovative in exploring new and alternative solutions to optimize processes, arriving at sound decisions and solutions.
A strong leader who can communicate ideas and views persuasively and maintain positive relationships with team members and other stakeholders.
Experience working in a multinational environment, understanding diversity and cultural differences.
Excellent presentation skills to effectively deliver messages to both technical and non-technical audiences.
Proficient in data analysis and business process mapping.
Excellent analytical, mathematical, and creative problem-solving skills.
Possess a strong understanding of the importance of compliance in the financial industry for sustainable business growth, and demonstrate a proactive mindset to ensure that our products and procedures adhere to regulatory requirements and the bank’s compliance guidelines.
A team player who values working in a multicultural environment
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
