Vice President, Mortgage Liaison Team

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Sales governance – ensure sales & services processes and controls are implemented.  Ensure business unit’s compliance of internal and external regulatory requirements.  Actively engage stakeholders in sales process enhancement and participate and contribute in mortgage process re-engineering.  AML, KYC and Audit advocate for Mortgage Sales Platform.
• Coordinating periodic risk assessments, identifying key operational risks, assessing control effectiveness, tracking remediation plans, and reporting risk issues to management.
• Conduct periodic reviews of key risk controls and identify control gaps, weaknesses, or areas for enhancement.
• Supports the KYC screening process for the Mortgage Sales Bankers and also support all the administrative and documentation processes. 
• Performance Management - handling performance pack for the Mortgage Sales Bankers
• Training and Competency – managed and train the onboarding of new hires.  Ensure they go through the 6 weeks training program managed in house and at training & development.  Also ensure the new hires are tested and passed their proficiency test and situational tests before commencing sales.  Conduct quarterly AML Training and Annual Proficiency Certification for the Mortgage Sales Platform.
• Stakeholders Collaboration – to work closely with stakeholders such as Secured Loans, PFS Credit, Business Risk & Control Management, Group Compliance, Audit, Business Management, Group Customer Experience and Advocacy, GTO and so on.
• Working on projects for process and system enhancements.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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