Technology Architect (DevOps Expert)

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description – Technology Architect (DevOps, Expert)

Platform: Linux
Good to Have Skills: Puppet

Requirements

• Ability to manage time and projects effectively
• Solid experience with Puppet Enterprise or Puppet Open Source (Puppet 4 or later)
• 5+ years of experience in:
  • Software DevOps
  • Systems Administration
  • Automation
  • Network Infrastructure
• Ability to travel up to 10% domestically
• Strong background in Unix/Linux SysAdmin or DevOps, including automation
• Strong customer relations and presentation skills (comfortable speaking with customers and audiences)
• Excitement about working with the Puppet Enterprise and Open-Source community
• Passion for problem-solving
• Excellent time and project management skills
• Technical degree (CS / IT / Engineering / IT Security) or equivalent experience
• Demonstrated experience collaborating with clients and internal teams via:
  • Face‑to‑face meetings
  • Telephone
  • Virtual meetings
• Ability to work effectively as a team member
• Strong logic and reasoning skills to evaluate alternative solutions and approaches
• Puppet Certification is a plus

Preferred (Not Required):

• Programming skills: Ruby, Python, Go, etc.
• Windows systems administration experience (including PowerShell)
• Experience with large-scale infrastructure
• Knowledge of:
  • Data center management
  • Systems management
  • Monitoring
  • Networking & security
• Professional services experience in an open-source or enterprise software company

Responsibilities

• Work directly with customers to design and implement solutions for faster and more reliable software delivery
• Deliver Puppet training and workshops
• Assist the education team to maintain and update training content
• Provide pre-sales support to Sales & Marketing
• Develop, publish, and maintain Puppet modules and products
• Develop and promote integrations and tooling around Puppet products
• Contribute blog posts and communication content related to Puppet