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Applied Materials

Technical Product Support (TPS) Engineer (E-Beam Technology)

Posted Yesterday
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In-Office
Singapore, SGP
Mid level
In-Office
Singapore, SGP
Mid level
Provides technical support and documentation for engineering systems, acts as a liaison between customers and factory, supports beta tools, and analyzes system performance metrics.
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Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Singapore,SGP

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

  • Provides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.

  • Acts as intermediary between customer and factory by providing   technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 

  • Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes 

  • Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters. 

  • Supports GPS in the generation of documentation such as CENs and BKMs.  Creates and reviews  documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level.

Requirements

  • Bachelor’s degree in Engineering or Physics-related discipline

  • Prior experiences in semiconductor equipment

  • Hands-on expertise with E‑beam systems and complex hardware/software troubleshooting

  • Experience supporting beta tools, including installation, calibration, and early phase issue resolution

  • Ability to analyze and communicate system performance metrics (Uptime, MTBF, Availability)

  • Strong written and verbal communication skills; experience with GPS documentation (e.g., CENs, BKMs) preferred

Work Location

  • West

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Top Skills

E-Beam Systems
Semiconductor Equipment
Technical Documentation

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