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To lead, manage and be responsible for the Account Management team (Associate Account Managers, Account Managers, Senior Account Managers, Project Leads) across SEA.
Responsibilities will include:
- Managing a team of up to 10 ambitious and highly-trained account managers working across a variety of platforms, including but not limited to the Google Marketing Platform, Google Ads, Bing, Facebook, Twitter, Amazon DSP/Sponsored Ads, The Trade Desk, Oath.
- Aiding the Account Management organization in running all aspects of display, video, mobile, search and social campaigns as a player coach.
- Analyzing large data sets/reports and providing insight and expertise for clients on our products and offerings.
- Collaborate with Marketing, Training, Engineering, Sales and Business Ops Teams on ad-hoc projects.
- Identifying business opportunities and partnerships, growing relationships in depth and breadth
- Guide career development for team members, including facilitation of project work across non-accounts teams (business operations, product, sales, etc)
- Helping to strategize and improve our account management teams' processes and operations as Media.Monks continues to grow at a rapid pace in collaboration with other Media Directors
- Acting first point of coverage as needed: Regionally when expanding, Executionally for other departments/functions (Operations, Recruiting, Training, Finance, Sales)
- Proactively identify new ways to test in platform for the team’s clients (tactics, structural changes, reporting, etc) via thorough understanding of DSPs, Google Ads/Bing, ad servers, and web analytics platforms; enough so to QA execution
- Communicate the Media.Monks Vision and philosophy effectively externally and internally, including participation in sales pitches
- Systematically prioritize between client and internal needs, sometimes balancing competing priorities from different internal stakeholders
What you bring to it:
- 5+ years experience in online advertising, whether at a publisher, agency, trading desk, technology company, or other.
- 2+ years’ experience in managing a team of at least 4+ people.
- Technical expertise with the in-scope technology solutions
- Demonstrated ability to lead in-person client meetings or client summits
- Demonstrated ability to effectively operate independently and in a team environment
- Skilled, process-based thinker that can help teams problem solve for technical escalations
- Expert written and verbal communication
- Ability to give feedback on product demonstrations/alphas and betas from platform engineering teams
- Experience in account management, including opportunity identification
- Commitment to career mentorship, both at and beyond Media.Monks
- Ability to lead and work with many different personality types
- Knowledge of advertising technologies (Ad Serving, Rich Media, RTB, Ad Exchanges, Search Engines, DSP’s, SSP’s and DMP’s)
- Advanced DV360, CM, Amazon, GA360, Creative, and Search knowledge and ability to effectively
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
