Talent Acquisition Operations Partner - GSSC

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About the opportunity
This role exists to ensure a streamlined, efficient recruitment operations process supporting Ericsson's Talent Acquisition function. As a Talent Acquisition Operations Partner, you will coordinate and execute core recruitment operations activities such as requisition dispatch, interview scheduling, offer and contract management, background verification (BGV/Vetting), pre-onboarding/onboarding, employee registration and reporting.
You will work closely with Talent Acquisition partners, HR and business stakeholders to deliver a smooth experience for candidates and hiring managers, while safeguarding compliance, data accuracy and timely support across all recruitment phases. This role is ideal for someone with strong coordination skills, a keen eye for detail and a passion for improving HR and recruitment processes.
What you will do

• Coordinate end-to-end recruitment operational processes in your assigned area (e.g. requisition dispatch, interview scheduling, offer desk, BGV/Vetting, pre-onboarding/onboarding).
• Monitor SLAs and ensure all operational tasks are completed accurately and on time in line with standardized process guidelines.
• Build and maintain effective communication with Talent Acquisition, HR and hiring managers, acting as the liaison for assigned processes and keeping stakeholders informed and aligned.
• Manage candidate and requisition data in the applicant tracking system (ATS) and related platforms, ensuring completeness, accuracy and timely updates.
• Ensure adherence to internal policies, employment laws and data privacy (e.g. GDPR) across all operational activities, maintaining strict confidentiality of sensitive information.
• Deliver a smooth, positive experience for candidates and internal stakeholders through clear communication, timely updates and proactive support.
• Identify and propose process improvements, participate in training and knowledge-sharing sessions and stay updated on tools and trends in recruitment operations.

The skills you bring
Must-have

• Experience in HR or recruitment operations, shared services or similar coordination roles.
• Strong organizational skills with the ability to manage multiple tasks and priorities within defined SLAs.
• High attention to detail and a commitment to data accuracy and process compliance.
• Effective communication skills and stakeholder management across HR, Talent Acquisition and business functions.
• Working knowledge of applicant tracking systems and HR tools (e.g. SAP SuccessFactors, case management tools such as BMC).
• Understanding of employment law, data privacy and confidentiality requirements relevant to recruitment operations.
• Proficiency in English and Korean language for collaboration with local stakeholders.

Nice-to-have

• Experience with background verification/vetting, offer and contract management and interview scheduling processes.
• Exposure to SOX controls, audit requirements or HR-related financial and invoicing processes.
• Experience creating administrative procedures and work instructions for HR or recruitment processes.
• Demonstrated continuous improvement mindset with a track record of contributing ideas to optimize HR or recruitment operations.

Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Korea (the Republic of) (KR) || Seoul
Req ID: 790292