The Systems Application Engineering Manager leads application support teams, ensuring successful deployment of Advantest 93K test solutions while managing customer relationships and team performance.
Job Summary & Responsibilities
The Application Manager – 93K Tester is a senior management role responsible for leading application support teams and overseeing the successful deployment, operation, and sustainment of Advantest 93K test solutions at customer sites.
This role focuses on people leadership, customer engagement, and cross‑functional coordination, ensuring that application support and tester hardware operations within customer laboratories meet business, quality, and operational objectives. The Application Manager acts as the primary escalation point for complex technical and operational issues, while driving continuous improvement and team capability development.
Key responsibilities:
A. Team Leadership & Management
- Lead, mentor, and develop a team of application engineers supporting Advantest equipment across assigned customer accounts.
- Own resource planning, workload prioritisation, and capability development for effective multi‑customer support.
- Conduct performance reviews, coaching, and career development planning.
- Foster a culture of accountability, collaboration, and customer focus.
B. Application Support Oversight
- Provide managerial oversight for pre‑sales and post‑sales application support activities.
- Act as escalation point for complex issues such as correlation failures, yield impacts, test time concerns, or production instabilities.
- Guide teams on test methodologies, software capabilities, and best practices without direct hands‑on programming responsibility.
- Ensure timely delivery of application training and technical workshops.
C. Hardware Support & Customer Lab Management
- Oversee hardware support strategy and execution for Advantest equipment in customer laboratories.
- Coordinate tester installation, qualification, preventive maintenance, and hardware issue resolution with internal and external stakeholders.
- Ensure customer lab configurations align with recommended standards to support reliability and performance.
- Proactively manage hardware‑related risks impacting production or customer commitments.
D. Customer & Stakeholder Engagement
- Serve as primary management interface for key customers on application and operational matters.
- Build trusted customer relationships to drive long‑term platform preference.
- Represent customer feedback internally and influence support strategies and improvements.
- Work closely with sales, service, and R&D management for cohesive customer support.
E. Operational & Strategic Contribution
- Drive continuous improvement initiatives across support processes and team effectiveness.
- Define and monitor operational metrics related to support quality and responsiveness.
- Contribute to regional or global application support initiatives.
Preferred Qualifications
- Bachelor’s Degree in Electrical/Electronics Engineering or related discipline.
- 8–12 years in semiconductor test or application roles, with proven team management experience.
- Strong knowledge of Advantest 93K platforms, test floor operations, and customer lab environments.
- Solid understanding of digital and/or mixed‑signal test concepts at a supervisory level.
- Strong leadership, communication, and stakeholder management skills.
- Occasional customer travel required.
- Flexibility in working hours may be needed to support customer production schedules.
Similar Jobs
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Lead development and deployment of quality directives, processes, and metrics; conduct supplier assessments and hardware/software/system audits for QMS compliance; analyze process data and root causes, implement corrective/preventive actions, and manage dispositions for nonconforming materials. Train senior management for third-party audits and support cross-functional quality initiatives. Travel up to 25%.
Top Skills:
As9100Qms
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Build and lead a global influencer and creator strategy across major social platforms to drive awareness, engagement, and virality. Architect multi-layered creator campaigns for launches and milestones, manage top-tier influencer relationships and contracting, design scalable systems and playbooks for sourcing and reporting, define success metrics and dashboards, and partner cross-functionally to integrate influencer initiatives into brand and product strategies.
Top Skills:
InstagramLinkedInNewslettersPodcastsTiktokYoutube
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Drive customer onboarding, Falcon Flex adoption, and value realization across enterprise accounts. Deliver ROI analyses and Executive Business Reviews, partner with sales for upsell/renewals, reduce churn, and build adoption roadmaps. Serve as post-sale primary contact, engage C-level stakeholders, and monitor usage to identify risks and growth opportunities. Role based in Singapore and requires Korean language coverage.
Top Skills:
Crowdstrike FalconFalcon Flex
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
