Convert high-intent inbound leads into ChatGPT Business and Enterprise customers through structured discovery, consultative selling, full sales-cycle ownership, pipeline management in Salesforce, and consistent KPI and quota attainment while advising on AI use cases.
Job Title:
Sr Specialist, Customer AcquisitionJob Description
The SMB Core seller is responsible for converting high-intent inbound interest into new ChatGPT Business and Enterprise customers. This role blends structured qualification, solution-based consultative selling, and disciplined pipeline management. You will engage prospects who are evaluating AI solutions, uncover business needs, and guide them through a streamlined and value-driven sales cycle.Success in this role requires strong discovery skills, the ability to articulate clear business value, and consistent performance across activity, conversion, and revenue targets. You will serve as a trusted advisor to prospects exploring how AI can transform their workflows, while ensuring a smooth and professional customer experience from first interaction to close.
Key Responsibilities
Pipeline & Customer Engagement- Respond to inbound leads with timely, high-quality outreach across calls, email, and digital channels.
- Conduct structured discovery to identify customer use cases, technical needs, and decision criteria.
- Guide prospects through a clear sales cycle that includes qualification, value articulation, product guidance, objection handling, and closing.
- Sales Execution & Performance
- Own the full sales cycle from first contact to signature, ensuring a high-conversion customer journey.
- Consistently meet or exceed monthly KPIs, including activity targets, conversion rates, pipeline coverage, and quota attainment.
- Maintain crisp, accurate pipeline hygiene and forecasting in Salesforce.
- Collaboration & Customer Experience
- Provide feedback on customer needs, competitive insights, and product opportunities to internal teams.
- Uphold a high standard of professionalism, responsiveness, and customer-centric communication.
- Product Knowledge & Market Awareness
- Stay up to date on ChatGPT product functionality, new feature releases, and real-world use cases.
- Understand AI/ML market trends and competitive dynamics to position ChatGPT effectively during customer conversations.
- Stay flexible and able to be agile in an ever changing landscape
Location:
SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2Language Requirements:
English (Required)Time Type:
Full timeSimilar Jobs
Energy
Drive SMB advertiser growth in APJ by prospecting, qualifying, and managing a pipeline from outreach to close. Use research, consultative discovery, CRM tracking, and AI-driven analytics to target high-potential accounts, schedule demos, and meet monthly and quarterly pipeline and sales targets.
Top Skills:
Ai-Powered ToolsAnalyticsCRM
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Provide compliance oversight for Singapore corporate, funds and capital markets businesses: act as DMLRO, advise on client acceptance, perform monitoring and investigations, support licensed entity regulatory obligations (MAS & ACRA), deliver training, liaise with audit, prepare compliance reporting, and participate in compliance projects.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Senior Analyst will lead the end-to-end KYC review process, conduct customer due diligence, assess risks, and ensure compliance during onboarding and monitoring activities.
Top Skills:
Apple MacosGenerative Ai ToolsGoogle WorkspaceSlack
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
