Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 190+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premier-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
Role summaryAs a FE Software Engineer I/II, you will build and improve Wati’s web applications that power conversational experiences for thousands of businesses worldwide. You will work closely with product, design and backend teams to ship high‑quality features that make customer conversations more efficient, intelligent and delightful.
What you will do
- Develop, test and maintain responsive web UIs using React and TypeScript for Wati’s core SaaS products.
- Build reusable components and front-end modules, contributing to our design system and ensuring a consistent product experience.
- Integrate REST/GraphQL APIs, manage client‑side state and handle real‑time messaging scenarios where needed.
- Optimise frontend performance, including bundle size, rendering behaviour and perceived responsiveness for users across regions.
- Collaborate with Product, Design and other Engineers to refine requirements, propose technical solutions and deliver incremental value in an agile environment.
- Write clean, maintainable, type‑safe code with appropriate tests, and participate in code reviews and knowledge sharing.
Requirements
- 1–5 years of experience (or strong internships/projects) building web UIs with JavaScript, TypeScript, HTML, and CSS.
- Hands‑on experience with at least one modern framework, preferably React with TypeScript (Vue or Angular also considered).
- Solid understanding of responsive design, basic accessibility, and cross‑browser issues.
- Familiarity with Git and common frontend tooling (package managers, bundlers, browser dev tools).
- Ability to collaborate with Product, Design, and other Engineers, communicate clearly, and incorporate feedback through code reviews.
- Strong commitment to code quality practices including SOLID principle, modular architecture, clean encapsulation, reusable components, and maintainable code structure.
You may be considered for a mid‑level role if you also:
- Have 3+ years of professional frontend experience delivering production web applications.
- Demonstrate strong proficiency with TypeScript and React, including performance optimization and modern patterns (hooks, code‑splitting, etc.).
- Have experience owning parts of the frontend architecture, component libraries, or shared UI systems.
- Show a track record of debugging complex issues, improving developer experience, and mentoring junior engineers.
- Experience with real‑time messaging, WebSockets or event‑driven architectures.
- Familiarity with analytics/experimentation (A/B tests, feature flags) in a SaaS product.
- Prior experience in B2B SaaS or customer engagement platforms.
- Experience in full-stack framework (e.g. Next.js)
- Backend development experience with .NET / Go / Node.js
