Senior Solution Consultant - Employee Workflow

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Singapore
Remote
Hybrid
3-5 Years Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
We deliver digital workflows that create great experiences and unlock productivity.
The Role
Become the subject matter expert on ServiceNow Employee Experience solutions in Asia region. Responsibilities include discovering and qualifying customers' business challenges, delivering product demonstrations, building relationships with key stakeholders, supporting sales campaigns, and mentoring field Solution Consultants.
Summary Generated by Built In

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
Become the subject matter expert on ServiceNow Employee Experience solutions in Asia region. ServiceNow Employee Workflow solutions include HR Service Delivery, Health & Safety, Workplace Service Delivery and Legal Service Delivery.

  • Discover and qualify customers' business challenges
  • Deliver best-in-class product demonstrations to customers and products, in-person and virtual, to address customers' requirements and business issues
  • Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams
  • Respond to Request for Information/Proposal documents
  • Build relationships with key stakeholders, such as HR Directors, Chief Human Resource Officers (CHROs), Corporate Service Directors and work with them to shape their digital transformation journey
  • Articulate the value proposition of ServiceNow Employee Service Delivery, and share how ServiceNow customers are leveraging ServiceNow to deliver an enhanced employee experience to their workforce
  • Collaborate with implementation team and/or Alliance Partners to deliver success for customers
  • Stay current on competitive analysis, understand and articulate differentiators between ServiceNow and its competitors.
  • Work with Product Management team to shape the future of the ServiceNow products with new features that will address customer needs
  • Help develop, contribute and execute on sales campaigns focused on Employee Service Delivery
  • Build your profile as a trusted-advisor by supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars etc...
  • Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
  • Opportunity to mentor/coach field Solution Consultants by enabling them in capabilities of the Employee Service Delivery and best practices


Qualifications
In order to be successful in this role, we need someone who has:
3-5+ years of experience in

  • Solution Consulting experience in ERP or Human Capital Management systems (SaaS experience is preferable) and/or
  • Service Delivery experience and/or
  • HR, Workplace or Legal transformations (system implementations, org change management etc.)
  • Proven Pre-Sales skills: excellent communication skills in writing, speaking and presenting
  • Experience in communicating with both business decision makers and technical decision makers
  • A high degree of energy, drive and is passionate about evangelising our capabilities & success internally and externally
  • Organised and detail-oriented
  • Team-player and great collaborator - experience working with cross-functional teams like Sales, Marketing, Product Management, Alliance Partners, etc to drive results
  • Quick learner - someone who exhibits ability to learn new technology and grasp new concepts quickly and efficiently
  • Agile, results-oriented with creative problem-solving skills
  • Self-starter - ability to effectively complete tasks and projects with minimal supervision
  • Proficiency of the ServiceNow Platform is advantageous

  • FD21
    Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
    Additional Information
    Work Personas
    We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
    Equal Opportunity Employer
    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
    Accommodations
    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
    Export Control Regulations
    For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
    From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

    The Company
    23,000 Employees
    Hybrid Workplace
    Year Founded: 2004

    What We Do

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.

    With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.

    Explore your future career with us, visit www.servicenow.com/careers.

    From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

    Why Work With Us

    By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company , you can grow can grow your career faster.

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    ServiceNow Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

    Typical time on-site: Flexible
    Singapore

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