Jobs at ServiceNow

Leads full-cycle recruiting for revenue-critical GTM roles across Asia and Korea. Advises senior stakeholders on hiring strategy, develops talent pipelines, negotiates complex offers, provides market intelligence, tracks recruiting metrics, and ensures strong candidate experiences. Requires extensive in-house sales recruiting expertise, regional market knowledge, stakeholder influence, and Korean business proficiency as a desirable qualification.

Oversee APAC partner-delivered services by managing service performance, SLAs, KPIs, governance, escalations, transitions, capacity, costs, and continuous improvement. The role coordinates with global teams, commercial and finance stakeholders, account teams, customer success, and delivery partners to protect customer outcomes and maintain consistent operational standards.

Leads partner sales across Asia, owning team hiring, coaching, territory strategy, partner ecosystem development, pipeline generation, forecasting, and new-business quota delivery. Collaborates with marketing, pre-sales, partner management, and executive stakeholders to drive enterprise SaaS sales through channel partners. Requires deep B2B technology sales leadership, partner-led selling expertise, Asia enterprise-market knowledge, vertical expertise, and fluency with AI and SaaS platforms.

Manage distributor and reseller relationships across APAC, driving partner-led pipeline, bookings, revenue, customer acquisition, and market expansion. Responsibilities include joint business planning, partner recruitment and enablement, sales campaigns, demand generation, forecasting, performance monitoring, executive relationship management, and regular business reviews. The role collaborates with internal sales teams to improve partner productivity, coverage, and regional target achievement.

Own the full renewal lifecycle for enterprise and mid-market ASEAN accounts, developing strategies to maximize retention and revenue. Build executive relationships, manage negotiations, identify expansion opportunities, forecast pipeline, monitor account health, and coordinate Sales, Customer Success, Legal, Finance, and Solution Consulting teams. Mentor junior renewal managers and drive adoption of ServiceNow renewal methodologies, tools, and processes.

Own quota-carrying new business sales across non-named Philippine accounts using a channel-first approach. Develop territory plans, build pipeline, select and enable partners, execute joint demand-generation campaigns, lead opportunities through close, and maintain accurate CRM forecasts. Engage senior buyers and coordinate virtual teams spanning partner management, marketing, pre-sales, and partner enablement. The role requires B2B technology sales experience, channel expertise, enterprise SaaS knowledge, Philippine industry and market understanding, professional Tagalog fluency, and extensive travel.

Leads strategic partnerships across APAC, including building new alliances, scaling existing relationships, negotiating terms, and developing joint business plans. Owns the regional GSI route-to-market strategy, coordinates global and regional teams, leads partner reviews, tracks pipeline and performance, resolves escalations, and coaches partner managers on go-to-market planning, demand generation, sales acceleration, and capacity building.

Serves as the strategic technical interface for global and regional partners, leading pre-sales discovery, demonstrations, proofs of concept, solution architecture, and executive briefings. Develops partner growth strategies, AI-enabled offerings, workflow solutions, and go-to-market plans. Translates ServiceNow platform capabilities into scalable, outcome-driven solutions while coordinating internal specialists and supporting partner-led opportunities. Requires native Bahasa fluency and travel up to 50%.

Leads strategic relationships with global and regional partners, combining pre-sales solution consulting, technical discovery, demonstrations, proof-of-concept leadership, solution architecture, AI adoption, business planning, and partner growth strategy. The role translates ServiceNow platform capabilities into scalable, industry-aligned offerings, supports executive-level engagements, coordinates specialist teams, and advances partner solutions from concept through commercialization.

Quota-carrying B2B technology sales role responsible for generating new business across Indonesian accounts through a channel-first model. The manager will develop territory plans, build partner-led pipeline, execute joint demand-generation campaigns, lead sales cycles, enable partners, maintain CRM and forecast accuracy, and position enterprise workflow solutions to business and technology buyers. Professional Bahasa Indonesia fluency and extensive travel to Indonesia are required.

The Principal Platform Architect defines enterprise platform vision, standards, governance, and architecture strategy for ServiceNow. The role guides platform designs, integrations, data models, and multi-workflow architectures; facilitates governance forums; mitigates scalability, performance, and technical-debt risks; influences executives and delivery teams; and provides feedback to product and engineering organizations. Success requires aligning platform adoption with enterprise objectives and establishing consistent, scalable governance across teams and partners.

Acts as a business partner to workflow and sales leaders by supporting forecasting, pipeline reviews, fiscal planning, pricing, licensing compliance, deal strategy, and revenue growth. Coordinates with Finance, Legal, Deals Desk, Order Management, Channel and Alliance teams. Maintains sales opportunity accuracy, improves sales efficiency, identifies revenue opportunities, and establishes forecasting best practices.

Owns named Singapore banking accounts, drives enterprise new-business revenue, and advises banking executives on digital transformation and IT modernization. Develops account strategies, expansion plans, multi-product deals, ROI narratives, and regulatory-compliance solutions. Coordinates ServiceNow specialists, solution consultants, customer success teams, and partners while engaging banking C-suite stakeholders and aligning solutions with MAS requirements, operational resilience, and financial-sector priorities.

Own go-to-market strategy and program execution for ServiceNow’s growth products across APAC. Translate global strategies into regional plays, drive sales activation and AI-native selling, build enablement and demand-generation programs, coordinate channel partners, track pipeline and program performance, and provide leadership updates. The role also serves as APAC’s voice to global product and GTM teams, surfacing market intelligence and execution feedback.

Lead and scale a regional Partner Technology Acceleration team for Asia and Korea, guiding partner-facing solution architects in pre-sales activities (technical discovery, POCs, architecture validation) and AI-first co-innovation. Build reference architectures and accelerators, develop partner capabilities and C-suite relationships, drive partner-sourced revenue, and manage hiring, budgets, performance, and cross-functional alignment to establish regional center of excellence.

Leads Singapore public-sector sales by managing Account Executives, developing go-to-market and territory strategies, driving new business and account expansion, forecasting pipeline, and achieving revenue targets. Builds relationships with government stakeholders, procurement decision-makers, partners, and senior officials. Recruits, coaches, and develops sales talent while coordinating with consulting, customer success, marketing, sales operations, and executive teams to support complex government technology and digital transformation initiatives.

Manage ServiceNow’s Singapore partner ecosystem by building partner practices, developing joint go-to-market plans, generating pipeline, supporting sales engagements, and improving customer outcomes. Govern partner performance through assessments, business reviews, tiering, health metrics, and capacity planning. Coordinate with Sales, Marketing, Partner Operations, and Enablement to align partner investments, certifications, delivery capabilities, and revenue objectives.

Lead APAC deal desk operations for Services and Subscription transactions. Manage end-to-end deal structuring, approvals, margin analysis, and documentation. Partner with sales, finance, legal, and regional leaders to accelerate deal velocity, support complex negotiations, and standardize playbooks, approval matrices, and escalation processes. Analyze deal trends and drive process and tool improvements.

Lead and elevate ServiceNow's brand creative across APAC, directing regional strategy and execution for campaigns, events, digital, film, and executive experiences. Partner with global and regional teams, manage an embedded studio, contribute hands-on, and drive adoption of AI-powered workflows to scale high-quality, consistent brand work.

Own technical advisory relationships across technology partners (ISVs, strategic partners, hyperscalers). Drive architecture, co-innovation, integration patterns, Store/marketplace readiness, and joint GTM. Enable cloud-native reference architectures, AI embedding, and partner certification while representing partner needs to product and engineering teams.