Jobs at ServiceNow

Leads regional Solution Consulting teams, including managers and individual contributors, while developing coverage plans, coaching talent, supporting strategic sales pursuits, and coordinating resources. Partners with sales leadership on account strategy, value-based selling, executive presentations, channel relationships, and major deals. Oversees recruitment, compensation, resource utilization, and organizational development. Provides thought leadership on AI, digital transformation, ServiceNow technology, SaaS, PaaS, FedRAMP, and DoD-accredited solutions to government executives, partners, press, and analysts.

Provides technical and domain expertise for ServiceNow CRM and industry workflow sales. Leads discovery workshops, product demonstrations, technical solution positioning, customer and partner discussions, competitive analysis, and feedback to product management. Partners with Sales, Product Management, Marketing, executives, and professional services to build pipeline, achieve territory revenue goals, and support customer-facing events. Requires 7+ years of pre-sales consulting or sales engineering experience and ServiceNow or cloud software expertise.

Provides technical and domain expertise during sales cycles for ServiceNow CRM and industry workflow solutions. Leads discovery workshops, product demonstrations, strategic customer programs, and executive engagements. Builds client relationships, supports territory sales goals, advises on competitive positioning, collaborates with product and services teams, and shares solution best practices. Requires extensive pre-sales consulting or sales engineering experience, ServiceNow or cloud software expertise, AI workflow knowledge, and willingness to travel.

Drives new SaaS business and expansion revenue across public sector accounts. Develops strategic account plans, builds executive relationships, navigates government procurement, leads complex multi-stakeholder sales cycles, coordinates cross-functional teams, positions ServiceNow’s workflow, AI, security, and transformation solutions, forecasts performance, and consistently achieves sales targets.

Serves as the strategic technical interface for global and regional partners, leading pre-sales discovery, demonstrations, proofs of concept, solution architecture, and executive briefings. Develops partner growth strategies, AI-enabled offerings, workflow solutions, and go-to-market plans. Translates ServiceNow platform capabilities into scalable, outcome-driven solutions while coordinating internal specialists and supporting partner-led opportunities. Requires native Bahasa fluency and travel up to 50%.

Own the full renewal lifecycle for enterprise and mid-market ASEAN accounts, developing strategies to maximize retention and revenue. Build executive relationships, manage negotiations, identify expansion opportunities, forecast pipeline, monitor account health, and coordinate Sales, Customer Success, Legal, Finance, and Solution Consulting teams. Mentor junior renewal managers and drive adoption of ServiceNow renewal methodologies, tools, and processes.

Leads Singapore public-sector sales by managing Account Executives, developing go-to-market and territory strategies, driving new business and account expansion, forecasting pipeline, and achieving revenue targets. Builds relationships with government stakeholders, procurement decision-makers, partners, and senior officials. Recruits, coaches, and develops sales talent while coordinating with consulting, customer success, marketing, sales operations, and executive teams to support complex government technology and digital transformation initiatives.

Quota-carrying B2B technology sales role responsible for generating new business across Indonesian accounts through a channel-first model. The manager will develop territory plans, build partner-led pipeline, execute joint demand-generation campaigns, lead sales cycles, enable partners, maintain CRM and forecast accuracy, and position enterprise workflow solutions to business and technology buyers. Professional Bahasa Indonesia fluency and extensive travel to Indonesia are required.

Designs and validates ServiceNow solutions for enterprise customers across Asia, translating enterprise architecture into scalable workflows and integrations. Leads technical discovery, workshops, proof-of-value engagements, architecture documentation, and feasibility validation. Partners with consultants, specialists, sales executives, engineers, and customer stakeholders. Focus areas include SecOps, TechOps, AI Control Tower, HRSD, S2P, AI, workflow automation, cloud, ERP, and industry-specific solutions for financial services, telecommunications, and public sector organizations.

Designs and validates ServiceNow solutions for enterprise customers across Asia, focusing on SecOps, TechOps, AI, HRSD, and S2P. Leads technical discovery, workshops, proof-of-value engagements, architecture documentation, integration design, and feasibility validation. Partners with enterprise architects, specialists, sales executives, and senior customer stakeholders. Develops industry-specific solution patterns for financial services, telecommunications, and public-sector organizations while supporting presales, technical positioning, and reusable architecture assets.

Leads partner sales across Asia’s non-named accounts, owning strategy, territory design, team development, pipeline generation, forecasting, partner relationships, and new-business quota delivery. Builds and coaches Partner Sales Managers, collaborates with marketing and pre-sales teams, engages senior buyers, and drives partner-led SaaS sales across financial services, manufacturing, retail, technology, media, telecommunications, and public-sector markets.

Leads complex ServiceNow transformation engagements from planning through delivery, ensuring on-time, on-budget execution. Manages governance, scope, risks, dependencies, resources, finances, reporting, and multiple workstreams. Builds trust with customers, partners, and senior stakeholders; resolves issues, aligns requirements, mentors delivery teams, and identifies opportunities to expand services. Oversees large, high-risk, multi-year programs and transitions completed solutions to adoption or run teams.

Owns net-new B2B technology sales across non-named Philippine accounts using a channel-first model. Responsibilities include territory planning, partner selection and co-selling, joint demand generation, opportunity leadership, pipeline and forecast management, partner enablement, and executive engagement. The role requires extensive travel in the Philippines, professional Tagalog fluency, SaaS or enterprise platform sales experience, and the ability to meet quota through partner-led sales motions.

Develop and execute quarterly sales enablement plans, training calendars, events, and programs for sales teams and partners. Identify knowledge and process gaps, coordinate training and tools, coach managers and directors, leverage global enablement assets, build content, facilitate delivery, and measure impact. The role requires strong technology sales training experience, stakeholder management, project execution, and familiarity with cloud, security, storage, virtualization, or data protection products.

Leads strategic relationships with global and regional partners, combining pre-sales solution consulting, technical discovery, demonstrations, proof-of-concept leadership, solution architecture, AI adoption, business planning, and partner growth strategy. The role translates ServiceNow platform capabilities into scalable, industry-aligned offerings, supports executive-level engagements, coordinates specialist teams, and advances partner solutions from concept through commercialization.

The Principal Platform Architect defines enterprise platform vision, standards, governance, and architecture strategy for ServiceNow. The role guides platform designs, integrations, data models, and multi-workflow architectures; facilitates governance forums; mitigates scalability, performance, and technical-debt risks; influences executives and delivery teams; and provides feedback to product and engineering organizations. Success requires aligning platform adoption with enterprise objectives and establishing consistent, scalable governance across teams and partners.

Owns named Singapore banking accounts, drives enterprise new-business revenue, and advises banking executives on digital transformation and IT modernization. Develops account strategies, expansion plans, multi-product deals, ROI narratives, and regulatory-compliance solutions. Coordinates ServiceNow specialists, solution consultants, customer success teams, and partners while engaging banking C-suite stakeholders and aligning solutions with MAS requirements, operational resilience, and financial-sector priorities.

Own go-to-market strategy and program execution for ServiceNow’s growth products across APAC. Translate global strategies into regional plays, drive sales activation and AI-native selling, build enablement and demand-generation programs, coordinate channel partners, track pipeline and program performance, and provide leadership updates. The role also serves as APAC’s voice to global product and GTM teams, surfacing market intelligence and execution feedback.

Lead and elevate ServiceNow's brand creative across APAC, directing regional strategy and execution for campaigns, events, digital, film, and executive experiences. Partner with global and regional teams, manage an embedded studio, contribute hands-on, and drive adoption of AI-powered workflows to scale high-quality, consistent brand work.