Jobs at ServiceNow

Serve as a pre-sales Integrated Risk Management subject-matter expert, designing ServiceNow IRM solutions and delivering demos, proof-of-value engagements, presentations, RFP responses, and customer advisory. Map risk and compliance frameworks to platform capabilities, integrate AI features into risk workflows, support sales campaigns, develop enablement assets, advise on responsible AI governance, and collaborate with product, development, partners, and global solution consulting teams.

Develop and expand ServiceNow’s distributor and reseller ecosystem across APAC. Recruit, onboard, enable, and manage channel partners; create go-to-market and pipeline-generation strategies; lead sales engagements through close; build partner business plans and incentives; conduct business reviews; coach partner leadership; and coordinate marketing, technical, enablement, and sales teams to accelerate growth.

Drive net-new business across non-named Indonesian accounts through a channel-first sales model. Develop territory plans, identify and co-sell with partners, generate demand, lead opportunities through close, enable partner capabilities, and maintain accurate pipeline forecasts. Position ServiceNow solutions for business and IT buyers across key industries while coordinating internal sales, marketing, pre-sales, and partner teams. The role requires strong B2B technology sales performance, channel expertise, Indonesia market knowledge, and professional fluency in Bahasa Indonesia.

Lead and scale a regional Partner Technology Acceleration team for Asia and Korea, guiding partner-facing solution architects in pre-sales activities (technical discovery, POCs, architecture validation) and AI-first co-innovation. Build reference architectures and accelerators, develop partner capabilities and C-suite relationships, drive partner-sourced revenue, and manage hiring, budgets, performance, and cross-functional alignment to establish regional center of excellence.

Lead and scale a regional team to drive ServiceNow's largest APJ strategic deals (> $5M NNACV, $25M+ total), acting as executive deal lead: shape demand, craft commercial models, negotiate complex multi-product agreements, align cross-functional stakeholders, and codify repeatable large-deal playbooks.

Leads Singapore public-sector sales by managing Account Executives, developing go-to-market and territory strategies, driving new business and account expansion, forecasting pipeline, and achieving revenue targets. Builds relationships with government stakeholders, procurement decision-makers, partners, and senior officials. Recruits, coaches, and develops sales talent while coordinating with consulting, customer success, marketing, sales operations, and executive teams to support complex government technology and digital transformation initiatives.

Manage ServiceNow’s Singapore partner ecosystem by building partner practices, developing joint go-to-market plans, generating pipeline, supporting sales engagements, and improving customer outcomes. Govern partner performance through assessments, business reviews, tiering, health metrics, and capacity planning. Coordinate with Sales, Marketing, Partner Operations, and Enablement to align partner investments, certifications, delivery capabilities, and revenue objectives.

Lead strategic execution for the APAC Sales President by translating regional strategy into actionable plans, orchestrating cross-functional growth programs, supporting market expansion, coordinating strategic partnerships, and aligning matrixed teams. Serve as a trusted executive advisor, manage senior stakeholder relationships, engage customers and partners, support leadership talent development, and drive multiple high-priority initiatives from ambiguity to measurable outcomes.

Serve as the central liaison for 'Buy From' aspects of APAC 360 deals, align cross-functional stakeholders, shape deal strategy, streamline execution, support complex transactions, build executive relationships, and drive post-deal insights and scalable process improvements to accelerate GTM efficiency and revenue growth.

Lead platform strategy and governance for ServiceNow at enterprise scale. Define standards, guide architecture and integrations, run governance forums, mitigate scalability and technical debt risks, and advise executives and product teams to ensure consistent, sustainable platform adoption.

Lead APAC deal desk operations for Services and Subscription transactions. Manage end-to-end deal structuring, approvals, margin analysis, and documentation. Partner with sales, finance, legal, and regional leaders to accelerate deal velocity, support complex negotiations, and standardize playbooks, approval matrices, and escalation processes. Analyze deal trends and drive process and tool improvements.

Lead pre-sales solution consulting for Singapore government agencies: design solution architectures on the ServiceNow platform, build demos and PoCs, engage executive stakeholders, navigate public-sector procurement and compliance, and contribute to team capability and go-to-market strategy.

Lead and elevate ServiceNow's brand creative across APAC, directing regional strategy and execution for campaigns, events, digital, film, and executive experiences. Partner with global and regional teams, manage an embedded studio, contribute hands-on, and drive adoption of AI-powered workflows to scale high-quality, consistent brand work.

Own technical advisory relationships across technology partners (ISVs, strategic partners, hyperscalers). Drive architecture, co-innovation, integration patterns, Store/marketplace readiness, and joint GTM. Enable cloud-native reference architectures, AI embedding, and partner certification while representing partner needs to product and engineering teams.