Jobs at ServiceNow

Lead post-sales success and large-scale ServiceNow transformations for strategic enterprise accounts. Partner with C-level executives, drive adoption, renewals, expansion, governance, platform health, AI outcomes, and business value. Collaborate with account executives, consulting teams, customers, and strategic partners while managing risks, escalations, operating models, technical governance, success metrics, and transformation roadmaps.

Lead post-sales success and business transformation for strategic enterprise ServiceNow customers. Partner with C-level executives, account teams, and internal specialists to drive adoption, renewals, expansion, governance, platform health, AI adoption, and measurable business outcomes. Advise on operating models, architecture, integrations, automation, technical debt, instance strategy, and development standards while managing risks, escalations, and cross-functional alignment.

Quota-carrying B2B technology sales role responsible for generating new business across Indonesian accounts through a channel-first model. The manager will develop territory plans, build partner-led pipeline, execute joint demand-generation campaigns, lead sales cycles, enable partners, maintain CRM and forecast accuracy, and position enterprise workflow solutions to business and technology buyers. Professional Bahasa Indonesia fluency and extensive travel to Indonesia are required.

The Principal Platform Architect defines enterprise platform vision, standards, governance, and architecture strategy for ServiceNow. The role guides platform designs, integrations, data models, and multi-workflow architectures; facilitates governance forums; mitigates scalability, performance, and technical-debt risks; influences executives and delivery teams; and provides feedback to product and engineering organizations. Success requires aligning platform adoption with enterprise objectives and establishing consistent, scalable governance across teams and partners.

Acts as a business partner to workflow and sales leaders by supporting forecasting, pipeline reviews, fiscal planning, pricing, licensing compliance, deal strategy, and revenue growth. Coordinates with Finance, Legal, Deals Desk, Order Management, Channel and Alliance teams. Maintains sales opportunity accuracy, improves sales efficiency, identifies revenue opportunities, and establishes forecasting best practices.

Owns named Singapore banking accounts, drives enterprise new-business revenue, and advises banking executives on digital transformation and IT modernization. Develops account strategies, expansion plans, multi-product deals, ROI narratives, and regulatory-compliance solutions. Coordinates ServiceNow specialists, solution consultants, customer success teams, and partners while engaging banking C-suite stakeholders and aligning solutions with MAS requirements, operational resilience, and financial-sector priorities.

Own go-to-market strategy and program execution for ServiceNow’s growth products across APAC. Translate global strategies into regional plays, drive sales activation and AI-native selling, build enablement and demand-generation programs, coordinate channel partners, track pipeline and program performance, and provide leadership updates. The role also serves as APAC’s voice to global product and GTM teams, surfacing market intelligence and execution feedback.

Serve as a pre-sales Integrated Risk Management subject-matter expert, designing ServiceNow IRM solutions and delivering demos, proof-of-value engagements, presentations, RFP responses, and customer advisory. Map risk and compliance frameworks to platform capabilities, integrate AI features into risk workflows, support sales campaigns, develop enablement assets, advise on responsible AI governance, and collaborate with product, development, partners, and global solution consulting teams.

Develop and expand ServiceNow’s distributor and reseller ecosystem across APAC. Recruit, onboard, enable, and manage channel partners; create go-to-market and pipeline-generation strategies; lead sales engagements through close; build partner business plans and incentives; conduct business reviews; coach partner leadership; and coordinate marketing, technical, enablement, and sales teams to accelerate growth.

Lead and scale a regional Partner Technology Acceleration team for Asia and Korea, guiding partner-facing solution architects in pre-sales activities (technical discovery, POCs, architecture validation) and AI-first co-innovation. Build reference architectures and accelerators, develop partner capabilities and C-suite relationships, drive partner-sourced revenue, and manage hiring, budgets, performance, and cross-functional alignment to establish regional center of excellence.

Leads Singapore public-sector sales by managing Account Executives, developing go-to-market and territory strategies, driving new business and account expansion, forecasting pipeline, and achieving revenue targets. Builds relationships with government stakeholders, procurement decision-makers, partners, and senior officials. Recruits, coaches, and develops sales talent while coordinating with consulting, customer success, marketing, sales operations, and executive teams to support complex government technology and digital transformation initiatives.

Manage ServiceNow’s Singapore partner ecosystem by building partner practices, developing joint go-to-market plans, generating pipeline, supporting sales engagements, and improving customer outcomes. Govern partner performance through assessments, business reviews, tiering, health metrics, and capacity planning. Coordinate with Sales, Marketing, Partner Operations, and Enablement to align partner investments, certifications, delivery capabilities, and revenue objectives.

Serve as the central liaison for 'Buy From' aspects of APAC 360 deals, align cross-functional stakeholders, shape deal strategy, streamline execution, support complex transactions, build executive relationships, and drive post-deal insights and scalable process improvements to accelerate GTM efficiency and revenue growth.

Lead APAC deal desk operations for Services and Subscription transactions. Manage end-to-end deal structuring, approvals, margin analysis, and documentation. Partner with sales, finance, legal, and regional leaders to accelerate deal velocity, support complex negotiations, and standardize playbooks, approval matrices, and escalation processes. Analyze deal trends and drive process and tool improvements.

Lead and elevate ServiceNow's brand creative across APAC, directing regional strategy and execution for campaigns, events, digital, film, and executive experiences. Partner with global and regional teams, manage an embedded studio, contribute hands-on, and drive adoption of AI-powered workflows to scale high-quality, consistent brand work.

Own technical advisory relationships across technology partners (ISVs, strategic partners, hyperscalers). Drive architecture, co-innovation, integration patterns, Store/marketplace readiness, and joint GTM. Enable cloud-native reference architectures, AI embedding, and partner certification while representing partner needs to product and engineering teams.