Senior Recruiting Coordinator

About this role:

The Recruiting Coordination team are candidate care experts. We’re a global team of resourceful, cross-functional professionals who partner closely with our TA partners to provide a world-class experience for candidates throughout the interview process.

The Senior Recruiting Coordinator is responsible for scheduling interviews, booking travel, managing logistics, and all aspects of candidate care for internal and external candidates. The Senior RC will partner directly with Hiring Managers, candidates, and recruiters to ensure all logistics related to scheduling are managed professionally. This position demands an outstanding ability to multitask as well as superior organizational skills. It requires an individual who always understands the necessity for confidentiality and professionalism and can deliver in a fast-paced, demanding environment with the ability to adapt to change. The Senior RC will also mentor and assist in developing the skills of other Recruiting Coordinators in all global locations.

What you’ll do:

● Support scheduling and scheduling logistics for multiple recruiters and business units across the globe.

● Aim to achieve or exceed the monthly scheduling goals and analyze scheduling trends that could impact the SLA delivery to our clients.

● Support recruiting drives globally by arranging multiple interviews in one day or a series of days conducted by the business.

● Project support, working on a programmatic task or an initiative to support the needs of the business.

● Take ownership and a proactive approach to be a subject matter expert in scheduling.

● Maintain strict discretion/confidentiality with details of all internal and external candidates throughout the interview process.

● Execute a best-in-class interview experience by driving a consistency and setting candidates up for success, whether in a virtual setting, or when visiting our offices.

● Develop collaborative and trust-based value-added relationships with your global peers and recruiting partners.

● Remain change-agile and solution-oriented with all scheduling changes and reschedules, and quickly problem-solve challenges.

● Proactively review the effectiveness of existing processes and share ideas on how to best streamline and improve with leadership.

● Utilize metrics to identify process improvements and performance. Identify key enhancements and new opportunities to streamline our scheduling process to improve productivity and efficiency.

● Coach and mentor new and existing RC team members to develop skills and drive process consistency.

● Exhibit high standards of behavior and performance. Serve as a role model for the RC team, lead by example and drive consistent results.

● Maintain proactive communication with Recruiters, Hiring Managers, and candidates throughout the scheduling process to ensure a first-class scheduling experience.

● Achieve best-in-class results while exemplifying the right behaviors and values at Gartner. Be viewed as a trusted partner to and a strong part of our candidate cultivation solution.

● Establish and maintain a strong personal brand and elevate the RC team brand. Maintain a positive and professional attitude, remain change agile, and be solution-oriented when faced with challenges.

● Act as an RC champion, helping to onboard and train new RC team members throughout the year.

● Proactively lead and facilitate team/knowledge sharing meetings.

● Proactively partner and collaborate with leadership on projects. Continuously help and support RC leaders globally and take the lead in tasks/projects.

What you’ll need:

● Bachelors' degree preferred

● Robust business experience preferably in Human Resources or related areas.

● Proven ability to successfully work with challenging and demanding recruiters.

● Proven ability to work collaboratively with others at all levels of the organization.

● Proficiency in Microsoft Outlook, ATS experience a plus.

● Proven success with teaching and mentoring skills to new team members.

● Proven experience working in a fast-paced work environment with the ability to prioritize workload and manage time effectively.

● Proven experience with handling a high volume of scheduling requests with competing priorities within the allotted SLA.

● Strong interpersonal and relationship-building skills.

Who you are:

● Strong team player with a proactive approach.

● Process-driven, methodical, organized, and pays strong attention to detail.

● Problem solver and innovative.

● Change agile, professional and customer service oriented.

● Adaptable: Needs to have the ability to adjust to change, take a positive approach and demonstrate this in the actions they take.

● Exhibit a no-limits mindset: This individual needs to have a very high standard in the work they do every day and can review the effectiveness of existing processes and productivity measures. They must improve on their development and support others to do so.

● Strong Executive presence: The ability to project gravitas–confidence, poise under pressure, determination and remains professional with every situation they may be faced with on a daily basis.

● Collaborative: This individual needs to work together to build a strong partnership with his/her global peers; they need to be the go-to person for leaders and peers and have proven collaboration with the business.

What you’ll get:

● A seat at the table to help drive peak performance in a growing, people business.

● Encouragement to be innovative and challenge the status quo.

● Exposure to industry-leading training and development.

● Performance-based recognition and rewards.

● The opportunity to see the development of associates you have engaged and feel proud to have been part of their achievements.

● An inclusive environment with great balance for personal and family life.

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:92984

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