Senior Product Operations Manager, Growth

Posted 12 Days Ago
Be an Early Applicant
Singapore
3-5 Years Experience
Financial Services
The Role
Senior Product Operations Manager responsible for managing product operations in the local market, optimizing internal best practices, predicting product feature impacts, leading training sessions, driving continuous development, designing communication systems, and offering creative problem-solving approaches.
Summary Generated by Built In

Who We Are

At OKX, we believe our future is reshaped with technology. As one of the world's leading cryptocurrency spot and derivatives exchanges, OKX uses innovative blockchain technology to redefine the financial ecosystem. With millions of global users and an array of diverse and sophisticated products, solutions, and trading tools, we strive to empower everyone to explore the world of crypto.

About the Team

Growth Product team is composed of highly talented individuals who bring expertise from top internet companies and cryptocurrency firms. We have carefully selected professionals who possess a deep understanding of Growth Products and have a track record of success in their respective fields. The team's diverse backgrounds and experiences enable us to approach growth strategies and platform with a wealth of knowledge and a strong focus on delivering exceptional user experiences. We foster a collaborative environment where innovation, creativity, and continuous learning are valued. Together, we work towards driving growth and shaping the future of the cryptocurrency industry through impactful initiatives.

What You'll Be Doing:

  • Manage product operations in the local market, acting as the key liaison between the Product Team and Local Market Team, focusing on requirement gathering, requirement management, and strategic operations for specific markets.
  • Optimize or redesign internal best practices by identifying and analyzing issues encountered during business implementation.
  • Assess and predict the impact of new product features on market performance.
  • Lead training sessions to introduce new platform features, ensuring local markets follow the established workflows, while improving platform performance and user satisfaction.
  • Drive continuous development through collaboration with relevant Product Managers, local market teams, R&D, and algorithm teams, ensuring the efficiency and optimization of each module.
  • Design internal communication systems to enhance transparency and operational efficiency.
  • Demonstrate a deep understanding of the business within complex environments, offering creative problem-solving approaches to effectively resolve difficult challenges.

What We Look For In You:

  • Exceptional communication skills with strong proficiency in English.
  • Bachelor’s degree or higher with at least 3 years of relevant experience.
  • Proven abilities in project management, and coordination, with a track record of successfully collaborating with multiple teams to achieve project goals.
  • In-depth knowledge of local crypto market growth, particularly in Europe.
  • Strong logical and structured thinking, with the ability to perform well under pressure and meet deadlines.
  • Advanced data analysis skills and experience working in multicultural environments.

 Nice to Have

  • Experience in the cryptocurrency or blockchain industry, with a strong understanding of crypto trading and market dynamics.
  • Familiarity with regulatory frameworks and compliance requirements in different regions related to cryptocurrencies and promotional campaigns.
  • Proficiency in data analytics tools and techniques, to derive insights and make data-driven decisions.

Perks & Benefits:

  • Competitive total compensation package

  • L&D programs and Education subsidy for employees' growth and development

  • Various team building programs and company events

  • Wellness and meal allowances

  • Comprehensive healthcare schemes for employees and dependants

  • More that we love to tell you along the process!

The Company
1,073 Employees
Remote Workplace
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.

In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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